Great
Based on 191 reviews
Aegis Travel Insurance4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Aegis Travel Insurance (goreadyinsurance.com) has 191 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
191 approved reviews, newest moderated first
Ellen G.
Keyonna was very knowledgeable and efficient and very pleasant to deal with. I’m vey satisfied!
Reply from Aegis Travel InsuranceAug 21, 2026
Love reading this, Ellen! Thanks for sharing your feedback and the kind words about Keyonna. We think she's pretty special too. We're so glad you're satisfied with our services. Safe travels!
J S.
Very helpful in deciding which policy would be the best.
Reply from Aegis Travel InsuranceAug 19, 2026
That's great to hear, J Spencer! Our team takes pride in knowing our products inside and out, so they can recommend the right policy for your trip. Thanks for sharing your experience. Wishing you safe travels!
Ben B.
Bought a plan that said it would cover delayed baggage. Our baggage was delayed over 36 hours but finally arrived. They told me they are a secondary plan and the airline should pay for the delay. They stopped responding to my emails when I showed them all the documentation. I wont use them again.
Reply from Aegis Travel InsuranceAug 21, 2026
UPDATE: Your claim has been approved for Baggage Delay benefits. You will receive an email within the next few days to elect how to receive payment. ****** Thank you for sharing your experience, Ben. We apologize for the misunderstanding! Based on the information initially submitted, our claims team understood the claim to involve lost items rather than a baggage delay. Upon further review, on 8/19/26, we emailed you a request for documentation confirming when the bags were delivered, along with any additional receipts for eligible expenses incurred during the delay. Once we receive the requested documentation, we can complete the evaluation. For additional support, please reach out to us directly at (800) 774-3959 and request to speak with our Claims Manager. We are available to help you!
Joanne L.
Pleasant and helpful. Very thorough
Reply from Aegis Travel InsuranceAug 18, 2026
That's wonderful! Thanks for sharing your experience, Joanne!
jean R.
We were canceling a trip. Keyonna let us know we could transfer the down payment to a new trip. Perfect. Also, we like that this company lets you pay as you go i.e. pay more towards your insurance as costs accrue (airfare , final trip costs etc) She carefully explained what our options were . Love this company
Reply from Aegis Travel InsuranceAug 18, 2026
This review made our day, Jean! Thanks for sharing your experience and such kind words about Keyonna.
customer
I have done other travel insurance and I could do it by email. For this insurance, I need to print out the information because I don't have adobe that cost money. I was also told that I could go to Staples to print out the documents. I had no problem making claims for my granddaughter. I also received an instruction sheet where the person on the phone said that he would highlight what needs to be done. The entire page was highlighted. I'm only sorry that I an using this agency again for another upcoming trip.
Reply from Aegis Travel InsuranceAug 19, 2026
Thanks for providing this feedback. You can typically use your cell phone to take a picture of the document to submit claims easily online. We are not able to look up your policy or claim with the information provided, but we would like to look into this further for you. Please contact our Claims Manager Janet Garces for assistance at 800.774.3959.
Orlando A.
Representative was excellent to work with easy to work with and process took no more than 20 minutes
Reply from Aegis Travel InsuranceAug 18, 2026
Thanks for sharing your experience, Orlando! Glad to hear it was a smooth process. Wishing you safe travels.
ToddK
Easy to get ahold of customer phone support with very little wait time on hold. Support was able to address my needs efficiently and professionally. Great service.
Reply from Aegis Travel InsuranceAug 18, 2026
Thanks for sharing your experience, Todd! We're glad you received the support you needed.
