Great
Based on 191 reviews
Aegis Travel Insurance4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Aegis Travel Insurance (goreadyinsurance.com) has 191 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
191 approved reviews, newest moderated first
Elizabeth
Louis was very compassionate and listened to my request for cancelation . of my Ireland trip. Also requested refund of my double booking for the Aegis policy for myself. Great customer service.
Reply from Aegis Travel InsuranceAug 6, 2026
Thanks for sharing your feedback, Elizabeth! We're glad to hear Luis was able to provide the support you needed. Our team is available seven days a week to answer any questions you may have about your policy.
Tom
Great customer service. Helpful, knowledgeable.
Reply from Aegis Travel InsuranceAug 6, 2026
Awesome feedback, Tom! Thanks for the kind words about our team.
Jerry Z.
In filling out my claim form I needed answers to several questions which would allow me to complete the form. Keyonna was able to provide all the information I needed. She was friendly, knowledgeable, patient, and professional. Keep up the good work!
Reply from Aegis Travel InsuranceAug 6, 2026
That's great to hear, Jerry! We understand that filling out claim forms isn't always easy but doing it correctly avoids delays in processing. We're glad Keyonna was able to provide the support you needed.
OSCAR E.
Been greeted so polite and professional addressing my Travel Insurance Cancellation and provided me with the right tools information and in timely manner was so crucial after trying to found the right depart, kuddos to the Agent. !!!
Reply from Aegis Travel InsuranceAug 5, 2026
That's wonderful to hear, Oscar! Thanks for sharing your experience.
DD
Well they stayed on the line for me for a while to understand the claim paperwork.
Reply from Aegis Travel InsuranceAug 4, 2026
Thanks for sharing your experience, DD! Understanding how the claims process works is so important, and we're here to help you every step of the way.
Mary B.
Horrible company. Our flight was cancelled and we were rebooked 2 days later. Basically they try to make it impossible to make a claim. They say we have to file a claim with the airline, have the airline deny the claim and then send them a letter stating everything. Has anyone tried to get anything like this from an airline. I'd hate to see what would happen if we had a medical emergency.
Reply from Aegis Travel InsuranceAug 4, 2026
Thanks for the feedback, Mary. Upon reading your review, our claims manager reached out to you immediately to provide support. To clarify, it is standard throughout the travel insurance industry that documentation from the airline is provided to confirm the reason for the disruption. This information is often readily available in the airline's notification email or mobile app. We recognize the inconvenience this delay has caused to your travel plans and appreciate the time required to gather documentation. Our team is committed to helping customers navigate the claims process and ensuring that all available benefits are reviewed as quickly and fairly as possible. We wish you safe travels and hope the remainder of your trip goes smoothly.
Pippa O.
Very friendly and helpful responses to a phone call to clarify an issue with our impending travel insurance
Reply from Aegis Travel InsuranceAug 4, 2026
Thanks for the kind words, Pippa! We're happy to hear our team was able to support you.
S A.
I was immediately connected to an agent who was extremely helpful changed the dates of my travel as requested and sent me the revised policy.
Reply from Aegis Travel InsuranceAug 4, 2026
Thanks for the feedback, SA! Our friendly customer service agents are always ready to help or answer questions seven days a week. Call us anytime.
