GoTrustedReviews of gotrusted.com

I went on Go Trusted when working in China (Shanghai) last year. I managed to logon once, then when I tried again it would not let me, giving a reason, I think, that I needed to speak to an administrator or that I did not have admin rights, so I gave up. I've spent a years subscription for nothing, so have bailed-out.

Everyday i get kicked off at least a few times and sometimes for a looooong period Not happy at all and reviewing my membersho[

As far as I am concerned the proof of a VPN performance is in the running of the system, from within a Country which puts up obstacles to free dissemination of the internet. I needed to connect from China, from where Google, Gmail and a host of other websites are on the 'Server not found' or 'Error' list. The performance of Gotrusted is definitely dull and painfully slow here. To establish the connection is a task in itself, while maintaining a connection once connected is a nightmare. The connection drops every few minutes and the whole re-establishment of connection process starts afresh each time. Most times, the software just gives up and asks you to login again..... and again! To add insult to injury, the Gotrusted automatically de-activated my account, when I asked them to not bill me the monthly amount from the next cycle, even though I had a balance of 15 days of use/money left in my account. This was done with a simple terse and rather smug email to me. My account was de-activated on the days I needed it most, as I was doing all my return arrangements!! A strongly worded email to their Support email address, resulted in a manual re-activation with a rather vague explanation of why and how the de-activation was done. The 2 days lost due to the screw up, were also added to the remaining days...... meanwhile it was time to return home to the free internet, which rendered the whole exercise useless. Not the happiest of Customers at this time, I guess!!!

Used in Shanghai and Beijing with excellent result

We visit Chengdu, China once a year, usually for about 3 to 5 months. Your VPN service proved to be the best I've found, though far from perfect. I use the service to connect with American site that are blocked. Resistance is very severe at times. Keep working to make it better. We will use your service again when we return to China.

I probably would use it again. A bit frustrating having to keep connecting all the time, maybe I needed a very good internet connection.Overall I was satisfied when I could read my gmails

I have used GoTrused since March 2014. I am from the United States and now live in China. As many of us know, Facebook, YouTube, Google and many other sites are blocked n China. A VPN service is essential for keeping in touch. Especially if you have a GMail email account. GoTrusted has been my method of connection for familiar sites blocked in China. When i switched over from my bank account payment to a PayPal payment, and made a payment, my access stopped. I contacted GoTrusted about the issue. They repaired the glitch and, got me connected again all within several hours. GoTrusted is very inexpensive. If you need a VPN, I suggest using GoTrusted.

I started with go trusted a few months ago and had problems continuously. I didn't want to change to another service as I thought they were all the same so I stuck with go trusted. I found that I had about 5-10 minutes of computer use per hour the rest of the time was waiting for go trusted to reconnect what a joke compared to my new service, I wish I had never heard of go trusted and I sure will not mention the name to anyone. please unsubscribe me from any missive's sent by go trusted.