GOVMINTReviews of govmint.com

Delivery was a great

I tried to purchase coins, and they absolutely suck. They said I wasn't who I say I am. Because my credit card is tied to my business account, they won't ship to my business. They tried to give me the old "protecting me excuse. I gave them my identification. In my email, I would have given them my driver's license. They want my Social Security number. No way I'm giving these hacks my SS#. Markup is unreasonable for $70 dollar silver, charging $88.00. The salesman thinks I'm talking down to him. Well, guess what, I am. Gather the information, make the sale, and get over it.

First of all, if a product is on back order, it should be made known immediately before ordering. We didn't know our coin was on back order until the confirmation email. We ordered on March 1st, today is the 31st. No other emails updating us on the status. But they sure sent out a promotional email right away with a coupon. I had to call today to find out where it is. Still on back order. When I called, the woman who answered the phone was not friendly. She was rude. When I asked to have the order cancelled she said fine, them hung up on me. I'm sure they will take their sweet time refunding our money. If a product is not in stock, then it shouldn't be advertised as for sale. This site is not reputable. Don't trust them. They actually don't deserve any stars.. Unfortunately it wouldn't let me write this without one.

In January 5, 2026, I ordered a significant # of Silver bars. Included in this order was a FREE one pound of bag of Buffalo Nickels. The Silver order wasn't shipped until the 15th of January and as of today, March 4th, the Free bag of Buffalo Nickels has not shipped. Today is March 4, 60 days after the order was placed. I called the office and spoke with Will Parks, the sales person who sold me the original order and he indicated that the Free Bag of Buffalo Nickels was cancelled. What... why would I cancel part of the order which was free to begin? At that point he rapidly turned me over to Customer Service -- Britney, who quickly indicated that the bag would e shipped today and that I would receive the shipment in 5 to 7 days. Pending receipt of the shipment in 5 to 7 days, I too will also be filing a report with the BBB.

I ordered a set of Commemorative coins in Dec. It said it wouldn't ship until Feb. I was ok with the wait. Mid Feb came and I finally called them to inquire about my order and was told it had been canceled. I was never notified of this and had been patiently waiting. They could have told me, no big deal. But they didn't. I buy precious metals and coins often and have for years. Semi-professional collector. Buy/sell all the time. They could have had a customer for life. Now, I'll criticize their professionalism, poor customer service, lack of communication and deceptive sales from here on. Kick rocks govmint.

I just tried for the 13th time since last July to order an advertised silver item. Each and every time I was quoted an extremely higher price. Today, (02/5/2026) I tried to buy an advertised silver bar from an ad in the Elks magazine. The magazine just arrived today. The ad was at $72.95 for a one ounce silver bar. The salesman said it was not available at that price, but, instead, at $119.95!! Today’s silver price at 4:35 pm is $70.97. This is a scam and reeks of 2021 bad business complaints. Beware! I am filing a formal complaint with BBB.

So I read an add in a magazine for 5 1 oz silver coins for $379.95. And the add said “order now and lock in the price “ but when I called customer service they wanted $749 for the same set. Just a rip-off

Gov Mint is a huge scam? They ripped me off for over a $100000. They knowingly knew they were selling me coins that were nowhere near worth. What they were selling? I've talked to many coin store people that worked there and they knew they were ripping people off all the talk about. First strike minting quantities, 70 grade was all lies.