Excellent
Based on 256 reviews
GPS Insight4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GPS Insight is a leading provider of SaaS-based fleet and field service management software solutions. GPS Insight helps fleet and field service businesses by delivering innovative solutions and actionable insights through vehicle and asset tracking, fleet management, AI-enabled smart cameras, field service management, and regulatory compliance solutions. GPS Insight’s industry-leading technology is designed to enhance organizations managing field operations, including drivers, technicians, vehicle fleets, trailers, and other mobile assets. Customers rely on GPS Insight to address rising operating costs, road safety concerns, and inefficiencies in fleet and field operations that drain time and resources.
GPS Insight (gpsinsight.com) has 256 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
256 approved reviews, newest moderated first
Richard P.
Only problem I have is that doesnt update fast enough or sometimes not at all when in poor cell service
Reply from GPS InsightMay 15, 2019
Richard, Thank you for your review. We appreciate your business. We will have your Customer Success Manager follow up with you on your current update rate. We do have faster update rates available. Always here to help, GPS Insight
Janet M.
Great Company to work with.
Tracie
GPS Insight has been very helpful when there are challenges using the system. They are fast, friendly and thorough.
Reply from GPS InsightMay 15, 2019
Tracie, Thank you for your review! We appreciate your business and your feedback . Always here to help, GPS Insight
Judy M.
it's just ok to me. I like being able to know where my drivers are and print landmark logs but the system itself seems a bit buggy. We always have conflicts and we seem to call about the same problems. I think some are driver error but most is system. We are constantly having to replace the cables. I haven't tried other sytems so I have no idea if it's any better than others on the market.
Reply from GPS InsightApr 30, 2019
Judy, We always aim to deliver a great experience. We are reviewing the case notes and appreciate that you took the time to speak with your Customer Success Manager. We take your frustrations seriously. Always here to help, GPS Insight
Karen C.
Easy to use and navigate. Reports are easy to get also.
Jean L.
THIS IS A GOOD COMPANY AND THEY HELPED US VERY MUCH TO TRACK OUR VEHICLES. WE WERE EVEN ABLE TO TRACK A STOLEN VEHICLE WITH THIS.
Kirsten O.
Partnering with GPS Insight was a great decision for our company. After researching, we ultimately chose them because their system & dashboard seemed the most user friendly (and it still is). Knowing where our vehicles are has been critical to our growth and response time for the emergencies. It's protected us against billing disputes as well - example, when a customer said we were there only 15 minutes but our GPS said we were on site for 1-1/2 hours! We use it most for location tracking, vehicle maintenance, and making sure our drivers aren't speeding. We will continue to partner with them as our company grows.
Reply from GPS InsightMay 15, 2019
Kirsten, Thank you for your review! We appreciate your business and your feedback. Always here to help, GPS Insight
Tammy M.
We are very happy with the GPS. Has saved us a lot of time on tracking trucks and scheduling.
