GradelinkReviews of gradelink.com

Josue is always extremely helpful with any questions I have. I receive a quick response every time with instant results. I really appreciate it!

Excellent Customer Service! I had several issues I was experiencing with Gradelink, and Axel was extremely helpful, patient, and knowledgeable. He took the time to listen to my concerns, walk me through the solutions, and make sure everything was resolved. I truly appreciate his professionalism and willingness to assist. Thank you for providing such great support!

I really can't say enough good things about my experience with Gradelink, and specifically our support tech, Mark. He always goes above and beyond in helping solve any issues we have in a timely manner. He is friendly and patient in guiding us through any questions or problems we have. The level of personal support he provides is what makes Gradelink stand above other Student Information Systems!

Axel made a video that not only explained the feature, but actually showed me step-by-step how it works and how I can use it. He made everything simple and easy to understand. He also responded very quickly, as he always does, and never leaves me waiting for an answer. I really appreciate how helpful, responsive, and thorough he is!

Alex is awesome! We’ve had a few interactions, and each time Alex has been extremely pleasant to work with. Alex is always quick to respond to any questions I have, typically within just a few hours. Explanations are detailed, clear, and always help resolve whatever issue I’m experiencing. I really appreciate the responsiveness and expertise!

Axel and David have been very prompt and helpful with answering all of my questions.

Pathetic. Absolutely pathetic. Have tried for 3 consecutive business days to contact a support team member with no response. Phone places you on hold, then rolls to voicemail. At the beginning of the school year, data is critical to get entered. Their system requires more than simple knowledge to navigate, yet Gradelink does not staff their support team with enough people to support the paying client. Gradelink's advertised excellence is a sham.

Axel was able to respond and fix the problem I was having within an hour- excellent response time and he clarified how to fix the same problem in the future.