Excellent
Based on 266 reviews
Grade Potential4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Grade Potential, we believe the most impactful learning doesn’t need to happen through a screen. It happens face-to-face. It’s not just our preference, it’s the foundation of how we work with students and families every day.We focus on in-person tutoring because we’ve seen what happens when students build real relationships with the people helping them. We match each learner with a local, vetted educator who meets with them at home or at a location that works for the family. It’s familiar, consistent, and built for sustainable progress.We know every family’s needs are different. That’s why we offer virtual sessions when needed, especially for students in rural areas, with inconsistent home time, or who simply prefer learning online. But our model is intentionally built around real-life connection and in-person support because those elements tend to lead to stronger outcomes over time.Whether the subject is elementary reading or graduate-level writing, we help families find the right tutor for their needs, their pace, and their goals. And from first outreach to final session, we handle the logistics, the communication, and the follow-through, so the focus stays where it should: on consistent, high-quality learning.
Grade Potential (gradepotentialtutoring.com) has 266 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
266 approved reviews, newest moderated first
Irina F.
The tutor was found very quickly and met all our expectations. All qualifications were met, and the program for online tutoring is an amazing place with many functions to make the learning process interactive. The tutor is very intelligent and amazing at explaining.
Capt. M.
My 4th Grader loves his Tutor. Olivia has been Great! We have a big improvement in Math Grades. Thank you
Taylor F.
Fantastic company that checked all of the boxes for me. I've really enjoyed working with them.
Brittany W.
Our Tuitor Amanda has been very helpful to our son’s intellectual growth. The program was very flexible to fit our family’s busy schedules and needs. Definitely recommending to anyone in need of a tutor for their child.
Erin
Very helpful in gathering information that would help them match us with a tutor that would be a good fit. Would recommend.
Sara N.
Our son looks forward to his tutor each week and the tutor is always on time and keeps him engaged. Highly recommend!
hailey C.
Gave a Positive understanding and a flexible schedule
Jerimy H.
We first enrolled with Grade Potential Tutoring in Austin, Texas last year. The tutor assigned to my daughter was excellent—she enjoyed working with her, and I believe the sessions had a positive impact on her grades. When summer arrived, we decided to pause tutoring services since our schedule becomes much busier due to frequent out-of-state travel. I notified Grade Potential that we would not be using tutoring services during the summer, requested that billing be stopped, and indicated we would resume once the school year began. However, I later noticed continued billing from Grade Potential despite my previous notification. Assuming it was an oversight, I contacted their office and spoke with a representative who reversed the charges. I believed that resolved the issue and that we would restart services when school resumed. To my surprise, while reviewing my credit card statement later, I discovered several additional unauthorized charges from Grade Potential. I contacted them again, and while the charges were again reversed, I expressed frustration and requested that no further billing occur unless we were actively using their services. When the new school year began, our previous tutor was no longer with the company, so we requested a replacement. The new tutor was excellent as well. Unfortunately, her visit reminded me to review my account again—at which point I discovered three more unauthorized charges made during the months we were not receiving services. I contacted the company a third time to request refunds and expressed my displeasure with their billing practices. I was referred to a manager, to whom I explained the situation. The manager offered to refund only two of the three unauthorized payments, stating that their system required at least one charge to keep the account active. This explanation is unacceptable. Their internal computer system should not result in customers being charged for services not rendered. I made it clear that I expected a full refund and explained that we would continue only if the issue was resolved. Otherwise, we would terminate our business relationship. The manager was dismissive, spoke over me during the conversation, and was generally unprofessional. As a result, I decided to discontinue doing business with Grade Potential Tutoring. This is disappointing because the tutors themselves were excellent. Unfortunately, the company’s billing practices and poor customer service overshadow their good work. I will no longer be using Grade Potential Tutoring and would advise others to proceed with caution unless they are comfortable being billed for services they did not receive. I have since contacted my credit card company, explained the situation, and was promptly reimbursed for the unauthorized charges.
