John S.
It is the product I need and your…
It is the product I need and your attention to details
Reply from SKY by GramophoneOct 13, 2026
We appreciate your positive feedback!!

Excellent
Based on 16 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SKY by Gramophone is a premier destination for high-performance audio, video, smart home technology, and lifestyle electronics. Backed by the expertise and heritage of Gramophone, SKY combines curated products from leading brands with knowledgeable service and a commitment to delivering an exceptional customer experience.From premium headphones and hi-fi audio to televisions, home theater, and connected-home solutions, SKY offers products designed to elevate the way people experience music, movies, and technology in their everyday lives.With a focus on quality, expertise, and customer service, SKY by Gramophone brings the trusted experience of a long-standing specialty retailer to the convenience of online shopping. Whether customers are building a complete home entertainment system or searching for a single premium product, SKY is dedicated to making the experience simple, personal, and enjoyable.
SKY by Gramophone (gramophone.com) has 16 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
16 approved reviews, newest moderated first
John S.
It is the product I need and your attention to details
Reply from SKY by GramophoneOct 13, 2026
We appreciate your positive feedback!!
Joe
Proactive, responsive customer service. While you start online support with a "bot", they quickly connect you with a person, who in turn, very quickly reviews your customer record and if appropriate, connects you with the rep you had been dialoging with previously. Helpful, quick, proactive.
RAI
Quick, easy and overall an excellent experience!
Reply from SKY by GramophoneOct 9, 2026
Thank you ver much for the review, we hope you enjoy the new piece!
David B.
Charles has been fantastic throughout a very complicated process. We didn't succeed initially, but he found a work around and stuck with the project from start to finish. Many thanks.
Reply from SKY by GramophoneOct 9, 2026
Thank you for the amazing review, and we are glad we were able to help! We have passed this on to Charles as well!
DW
I spent a couple of months searching for an SVS SB-1000 Pro before finally deciding to purchase from SKY by Gramophone, and I couldn't be happier with my choice. Not only did they offer a competitive price, but their team was also exceptionally prompt, friendly, and helpful when I reached out with questions about shipping, returns, and warranties. Shipping was remarkably fast as well. Overall, it has been a fantastic shopping experience from start to finish!
Reply from SKY by GramophoneOct 6, 2026
Thank you for the amazing review, we are happy to hear you had such a great experience!!
Andy
More stereo gear, more expert help combined with great prices.
Reply from SKY by GramophoneOct 6, 2026
We hope we can continue to offer you more great gear and service, thank you for the review!
Nat
Was happy to find a used like new product. Works great, good price.
Reply from SKY by GramophoneOct 1, 2026
Thank you very much for the positive review, and enjoy the music!
Mike D.
Great customer service!
Reply from SKY by GramophoneSep 28, 2026
Thank you for your order and positive review, we are always happy to assist!