Dennis Z.
I ordered and paid for 2…
I ordered and paid for 2 daughter-in-law cups and have only received one cup. I have tried to contact this company about this and get nothing but a dead end. I will not order from them ever again.
Excellent
Based on 66 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grandpatee is listed under Clothing & Underwear.
Grandpatee (grandpatee.com) has 66 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 7 reviews with 1 star · Clear filters
Dennis Z.
I ordered and paid for 2 daughter-in-law cups and have only received one cup. I have tried to contact this company about this and get nothing but a dead end. I will not order from them ever again.
Jim M.
Ordered one t shirt when it went to checkout had 2 in there was charged for 2 tshirts of the same thing what the hell am I supposed to do with 2 tried emailing th to change it and their customer service website is a joke
Richard E.
I ordered a tee shirt 2 days ago for $29.98. I just tried to cancel the order and now the company rep is telling me that my order number is wrong. When I told him that the order number is on my confirmation notice...he is telling me that I have the wrong number. When I told him what was written on the tee shirt, he tells me that they have a big catalog. He doesn't remember that saying. I did put a stop on the transaction....I hope he doesn't collect any money. My advice....do not deal with this company. I think its a scam.
tony
ordered an xs t shirt for my grandson yet when it arrived it has never been an xs size more like a 1-2 yr old i contacted them regards this issue and they totally dismissed my claim telling me in no uncertain terms Tough. they have not even requested pics or asked any questions so i will defiantly avoid these guys in future and glad i payed b PayPal so iv open a defective item case as it very clearly is
Karin van der M.
I ordered 2 shirts 2 months ago! One arrived 3 weels ago and I'm still waiting on the 2nd. Their website says 5-15 business days before shipping. I emailed them to cancel my order for the 2nd shirt as it's taking way too long. I was told that can't cancel as all orders are custom made! Oh pls! So why have I received the one and not the other! Such BS! How is it that I have to live up to my end of the deal ito payment, but they don't need to? Oh and the quality of the fabric...yeah, $2 k-mart shirts will last longer!
Lizzie G.
Update to my review On April 15th, currently April 20 and order still has not shipped from April 6 order. Worst customer service I have ever experienced. And they wouldn't let me cancel my order the day after I placed it, saying they were already printing it--well not according to tracking it!
Tommy
No returns, refunds, replacements, or exchanges. Simply intended to order 1 shirt for my father on Christmas, accidentally entered 3. Grandpatee or Coolgrandpa absolutely would not let me return other 2. Pathetic leadership and customer service.