Graphics ZooReviews of graphicszoo.com

My designer is just WOW! He is very talented! I have been looking for a perfect designer for me and I found him. My designer is so talented that I am always getting high-quality designs. He always exceed my expectations. Graphics Zoo's service is so convenient for me. I get all my designs done, without going through hiring a designer, building a process, building a system, monitoring and more. Graphics Zoo does that all for me! Now I have more time to do strategic plans for my business as they help me with all my design needs.

Great Graphics. Great Customer Service. Highly recommend them. READY AND WILLING TO HELP. Great for a growing marketing or web design company. CEO- Lee Neidorf

Poor quality designer, bad customer service. They advertise a risk-free 14 day trial, which is completely untrue. They will only honor the risk-free trial if you don't actually put through any design requests. How am I supposed to try out the product risk-free without using it? Overall the designer quality was really bad. The only good thing I can say is the software is good. So using it for white label with your own designers may make more sense, but asana can get the job done also.

I have been trying to use Graphics Zoo for a month and a half. I have not been able to get any project to where it seems quality and professional. The last straw was requesting certain image sizes and they just disregarded the request and sent multiple sets of the same size files. They don't use any naming convention in their work product and their system for delivering files is cumbersome. Their site keeps asking for a feedback and when I click that I am not satisfied nothing happens. In asking for creativity I get what my 1st grader might make and junky clip art. I am canceling and looking for a better provider. Also, there is clearly no QA or account management process.

The team at Graphics Zoo has been amazing. They have really worked hard to meet our strict demands for timeliness and quality. We have been thoroughly impressed and are looking to have a continued and long-term relationship!

BEWARE! Their designers simply took stock graphics from other sites and recycled them for me. Practically 0 communication. Disappointed and frustrated I requested a full refund because I was still within the 14-day trial. Guess what they said? They can't refund me because I "Approved" a design. WARNING, their platform basically forces you to approve a design in order to start something else. Fraudulent method to scam people into negating an ambiguous refund policy that's not written anywhere on your site except hidden in your FAQ. I actually wanted to eventually circle back and give them another try if it weren't for their predatory scam tactics.

They gave a new tone to my brand, quick turn around and the designs were mind-blowing. I got 5 designs within 1 week. I really appreciate their service.