Reply from Graystone Trading LLCOct 19, 2023
Hey Tim, Thank you for taking the time to share your thoughts and experiences with our education program. We genuinely appreciate your feedback, both the positive aspects and the areas where you felt there is room for improvement. Your input is invaluable to us as we continuously strive to enhance our offerings.
Firstly, we would like to clarify a few points that you raised in your review. While we understand your concerns about the Premium A-Z course's value, we want to emphasize that the majority of our course content is exclusive and not available on YouTube. The reference to a few linked YouTube videos pertains to supplementary content created by our members for the community's benefit, they are tutorials on brokerage account setups - that is all. Our primary course materials are developed in-house to ensure our students receive comprehensive and unique insights into risk management and trading methodologies.
Regarding your concerns about high-risk trades and the calculation of weekly and daily gains, we want to assure you that all trades and performance tracking are conducted in accordance with our program's guidelines. We do offer additional Zoom sessions during afternoons, and these are clearly communicated through our weekly calendar. These sessions are meant to provide further learning opportunities and insight into our head trader's individual performance, but they are entirely optional. We understand that not every member may wish to participate in these additional sessions, and our program is designed to cater to a range of preferences and risk tolerances.
It's important to clarify that our program aims to equip students with the skills and knowledge required to become proficient traders, rather than encouraging the replication of our head trader's exact returns. Each individual's trading journey may differ, and we place great emphasis on education, support, and skill transfer to help our members make informed trading decisions based on their unique goals and risk management methodologies.
We sincerely apologize if you felt the program did not meet your expectations in terms of value, and we are continuously working to enhance the overall experience for our members. Your feedback is essential to our ongoing improvement efforts, and we appreciate your insights.
If you have any further questions or concerns, please do not hesitate to reach out to our support team. We are committed to helping you make the most of your educational experience with us.
Thank you once again for sharing your thoughts, and we look forward to assisting you in your trading journey.
Sincerely,
The Graystone Team