Great Jones Property ManagementReviews of greatjones.co

Great jones does not communicate well. They also do not respect their tenants as humans. Very shameful company.

Pasquale was great with helping us! He was on point with responding to our emails. We're now very excited to move into our new home.

Fueron de gran ayuda y exelente servicios. Y gracias a Ali por su ayuda!

Terrible customer service. No communication to the customer about the process. But. Once the process is finally started they are fantastic.

This has been the worst experience I’ve ever had in my 43 years on this earth!!!I I first went out to a house that the pictures told one story the house told a completely different story. I wouldn’t expect anyone to live there. In that timeframe of asking for my hold fee back I have decided to move closer to my parents that are aging. After many many many emails and phones cakes I finally spoke to a human being that could not understand my English. I was born and raised here my English is perfect. I am saying that because there’s was terrible and I couldn’t understand them. Second and last human I heard from Hung up on me after stating that almost $300 was going to be kept because it was a weekend and nobody could be contacted they are stealing that from me after the house being off the market. That’s fine as long as I receive my $1000 that remains to my forwarding address that I’ve given y’all three times. I’m praying I even see my money....

Terrible experience we paid 3000 to secure a house and first months rent for the day we move in someone stole the pipes prior to the house had damage from a fire then told us we had to pay for our own moving expenses 3x then lied to us as we sat in the house all day and said the fire department claimed the place was deemed uninhabitable and we got the chief fire Marshall on the phone and she had to tell them there’s no record of that ever happening they got so frustrated because we caught them in a lie they told us to shut up and tried to argue with the fire Marshall then told us we can’t stay there after putting 3000 down on it and setting up the utilities the day we moved in we were and still are without water Maintenance each said 3-4 days to fix it and it magically turned into 3 months and then they expect us to pay them still for that we haven’t even moved in and they are trying to get us to cover repair costs they don’t communicate with each other at all they made up stories about what was wrong which we had to correct them multiple times that no it’s not that it’s this then they lied and said repairs were done and were never done terrible absolutely garbage disrespectful ass people too Laura and pasquale absolute garbage and rude I’m going to get lawyers involved and they need to lose their jobs

Unprofessional!!

Everything has been great. Excellent customer service!