John L.
The new software is so bloated it doesn’t work! I have no complaints at all about my…
I have no complaints at all about my therapist who has been good for 1.5 years. However the company rolled out bloated software that rural connections can’t support. THE NEW SOFTWARE MAKES VIDEOCONFERENCE SESSIONS IMPOSSIBLE. Update: Grow replied to me that I should contact their technical support team. Of course I did that before writing my initial review! The solutions recommended by the technical team are impossible to accommodate unless I move. Digital access is difficult in rural locations where basically you must use the cell tower. Technical support will feign efforts but will not consider keeping the older system that worked for those of us who are not connected by optical fiber or comparable.
Reply from Grow TherapyJun 15, 2026
We understand how disruptive technical issues can be when trying to access care. Please connect with our team through the Grow Therapy portal so we can learn more about what you’re experiencing, investigate the issue, and help however we can.



