guestable.comReviews of guestable.com

We have had a positive experience with regards to the two properties Guestable is managing for us. Reality is in-line with expectations on communication, earnings and consistency. We would recommend!

I have been a Guestable client for several years now. I have always been, and continue to be, very happy with my overall experience with Guestable. Their client support is very fast to respond, and is always attentive to all my requests. Their leasing team is always seeking out effective strategies to optimize my revenue and improve my asset's value for the long-term. I have always had a peace of mind that Guestable is taking great care of my unit. I highly recommend Guestable for any owner that is seeking a high quality property management service.

Guestable has been managing our portfolio of properties for over 3 years. It has been a great experience with a few minor hiccups along the way. Hospitality is a thankless industry and this company does not get enough credit for the hard work they put in. We cannot thank them enough and have referred them to friends who own investment properties. Our account managers take great care of our properties and guests, the reviews have been great and revenue is more than we have expected and has gotten even better over the years

They were great! - communication was direct and I had no issues with my check in, instructions were straight forward and any questions I had, had got answered right away. Had a nice family Easter weekend, no stress and our stay was wonderful, would def use again next time around

As Nick Larsson reported below, Guestables is difficult to work with. They have our condo listed with Airbnb mapped at the wrong address. They have rented our downtown Seattle condo for $50/night which is ludicrous. I canceled their service last month via text and email but they have not responded. After I canceled their service they rented our unit anyway. In the meantime, we rented it long-term and will have to do something with our new tenant who arrives Saturday even though they have someone in the unit. Fortunately, we only have one unit with them so the damage will be limited but I would recommend looking elsewhere for this service.

RUN! RUN! RUN! PLEASE BE WARNED: GUESTABLE MUST BE PAYING FOR THESE REVIEWS! Our dealings with Guestable have been a catastrophic series of failures-an absolute nightmare. Their mismanagement of our property was bad enough, but losing our keys has pushed things to an entirely new level of incompetence. The resulting financial burden of replacing locks and keys for not only our personal unit, but also all common property will be staggering. What's even more infuriating is their complete avoidance of us, despite being fully aware of their mistakes. Instead of facing the consequences head-on, they've chosen to evade responsibility altogether. It's a shameful display of unprofessionalism and a clear indication of their utter disregard for their clients and the law. You can’t just take someone’s property and not return it with absolutely no communication. To this day, Guestable have STILL not addressed this. When they can’t answer your questions, they just avoid you. It’s why they have several complaints and cases with the BBB. The ONLY thing I can say in their defense is that they did compensate us for several months of their management fee due to lack of any management, however, in the grand scheme of things that is simply not enough and also if you don’t do the one thing you’re being paid to do then it makes sense that you should not be paid… However, with that being said, it was only offered after we made a public review shaming them for their awful service, so this one act pales in comparison to all the other BS we’ve put up with. Save yourself the headache and steer clear of Guestable. Their track record speaks for itself – they're not just unreliable; they're a liability waiting to happen.

I recently had the pleasure of working with Guestable Property Management, and I must say that my experience was outstanding. From the beginning, their team demonstrated a high level of professionalism and commitment to ensuring a seamless experience for their clients. The communication throughout the entire process was impeccable. The team at Guestable was not only responsive but also proactive in addressing any concerns or questions I had. They went above and beyond to make sure I felt comfortable and well-informed at every step.

I can’t speak highly enough about the exceptional service provided by Guestable in managing my place. From the moment I engaged their services, they exhibited a level of professionalism and expertise that exceeded my expectations. Their strategic approach not only optimized my property’s visibility, but also resulted in a significant increase in rental yields. Their attention to detail in guest communication, property maintenance, and timely responsiveness ensured a seamless experience for both guests and myself. It has granted me an invaluable peace of mind, knowing that my property is in capable hands. I am sincerely grateful for their dedication and commitment to maximizing my property’s potential. Without a doubt, I will continue to entrust managing my property to Guestable and recommend their services to other homeowners seeking a reliable and effective property management company.