John N.
Company Sux
Company sux. I purchased a pair of glasses, realized they were the wrong power, simply wanted to exchange them for the correct power and they would not do the exchange. I was -- and still am -- shocked. Who does that in 2024?
Reply from GUNNAR OptiksSep 30, 2024
Hi John, Thanks for reaching out, happy to clarify as much as possible. We did try to work with you to conduct a return with you despite your item being listed as non-returnable. However, we do not accept, tolerate, or appreciate disrespect or cursing toward our service staff. In the future, please refrain from such actions and our staff would be to assist you. All the best, Customer Support Team




