GuruFocus.comReviews of gurufocus.com

Reply from GuruFocus.comJun 4, 2026

Hi Zacharia, We are glad to hear that you are happy with the information available on GuruFocus, and we understand that the amount of data can feel overwhelming at first. To help with that, we offer free one on one tutorial sessions where our team can walk you through the platform, answer questions, and help you focus on the tools most relevant to your investing goals. You can schedule a session here: https://www.gurufocus.com/schedule_meeting Happy investing, The GuruFocus Team

Reply from GuruFocus.comFeb 17, 2026

Hi Mark, Thanks for sharing this. We understand how frustrating it is when you’re trying to unsubscribe and it doesn’t work the way you expect. The unsubscribe link normally removes users immediately, but in some cases a browser or loading issue can interrupt the process. We’re happy to take care of it for you directly so you don’t have to deal with it again. Since your review doesn’t include the email address you’d like removed, please open a quick support ticket here with the email you want unsubscribed, and our team will handle it right away: https://www.gurufocus.com/user/ticket/open?ref=%2F Best regards, The GuruFocus Team

Reply from GuruFocus.comJan 16, 2026

Hi Dan, Thank you for your feedback. We reviewed your account and confirmed the banner you encountered was a temporary holiday promotion. That banner has since been removed, and the issue you raised was resolved per your request. We also tested your account to ensure everything is working as expected. If you have any further feedback or notice anything that does not seem right, please feel free to open a support ticket. Our team is always happy to help and ensure your experience with GuruFocus remains a positive one. Thank you for being a GuruFocus member. The GuruFocus Team

Reply from GuruFocus.comOct 10, 2025

Dear Paco, Thank you for choosing GuruFocus. We’ve responded to your tickets in our support system; in case you didn’t see those replies, we’ll explain here. We track financials for 65,000+ companies (110,000+ stocks) across 100+ countries, with raw financial data sourced from our data vendor Morningstar. How our data flows (general timelines) U.S. stocks (SEC filers): For companies that report to the SEC, Morningstar typically delivers the data to us within 48 business hours after the filing is publicly released. Non-U.S. stocks (non-SEC filers): Morningstar sources financials from official regulators and company websites. Delivery is typically within 10 business days after companies publish their reports. We’ve reviewed the delays you reported; most involve Japanese and Polish companies. Japan In Japan, most quarterly results are posted as earnings releases on company websites, while statutory financials are filed on EDINET (the official disclosure platform). According to Morningstar's data collection policy for Japanese companies, if a company's market capitalization is below USD 10 billion, quarterly financials are not extracted from earnings releases. Since many issuers fall below this threshold, our data vendor sources Japanese financial statement data primarily from EDINET rather than from company websites. Recently, many issuers have been missing Sep-2024 and Mar-2025 quarterly financials on EDINET, leaving only 6M/12M data in semi-annual/annual reports. This created gaps where our 30-Year Financials page previously expected 3M data. We’ve updated our logic to display 6M figures when quarterly numbers are unavailable. Poland For the Polish tickers you flagged, some of your tickets arrived while our data vendor was still processing the data within its collection window. The others were corrected after we escalated the issue to them. As soon as we receive the raw financials, we process and publish them on the site. Unfortunately, a change of data vendor isn’t feasible right now because: We require historical continuity (our charts, screeners, and backtests rely on decades of data from the current data vendor). Vendors differ in methodology and schema (field definitions, calculations, identifiers), requiring extensive re-mapping and re-validation across 110k+ securities. A switch could introduce new inconsistencies as no vendor is entirely error-free. We apologize for the inconvenience and appreciate your understanding. We’ll continue to monitor delivery closely and work with Morningstar to improve turnaround times for non-U.S. companies. Best regards, GuruFocus Support Team

Reply from GuruFocus.comFeb 20, 2025

hi DT, could you please contact us so that we can look into your account? Please contact us on our website. Update: Could you please let us know your email address or your username so that we can find your account?

Reply from GuruFocus.comDec 12, 2024

UPDATE Dear valued customer, We have made changes to our Cloudflare settings, please have a try, let us know if you still have this issue by opening a support ticket here https://www.gurufocus.com/user/ticket/open ------------ Dear valued customer, Thanks for your feedback about the Cloudflare issue. We're sorry for the inconvenience. We use Cloudflare for security, but we understand it shouldn't block legitimate users like yourself. We've created a support ticket to help resolve this. Could you please also visit https://www.gurufocus.com/user/ticket/open and provide more details about this with screenshot? This will help us fix the issue quickly. Thank you for your patience. Best regards, GuruFocus Team

Reply from GuruFocus.comFeb 20, 2025

GuruFocus Mobile App has since been fixed and we are always working to improve it.

Reply from GuruFocus.comOct 16, 2024

Update 10/21/2024: hi Chris, we have emailed you three times regarding to your review. As I said, if you can point out the errors you mentioned, we will fix the errors ASAP and give you a complimentary membership. Could you please respond? Thank you! ----- hi Chris, thank you for the comment. However, your observation on the quality of data and the value we provide is definitely different from the majority of the other reviewers. We have very high rating of satisfaction among our users. Yes, for a few companies, you can compile the data yourself or in a low cost way. But we cover some 50,000 companies. You cannot do that in a timely fashion and provide to users. Let alone you have to standardize them, adjust all the data for historical stock splits, spin-offs and merger/acquisitions. Actually we don't do it ourselves. We spend tens of thousands of dollars every year to license the data as it is impossible to do it ourselves. We save our users a large amount of time. That is one of the values we provide. Our rankings, warning signs and valuations help our users avoid making mistakes in investing. Our powerful screeners help our users to find the stocks that they would never be able to find without it. Those are the values we provide. Just avoiding one mistake in investing can save a lot more money than the annual membership cost, which is only a little higher than $1 a day for most of the users. If you think we have errors in data, please open a support ticket with us and let us know. The data accuracy is the number one priority for us. We are the last one who wants have errors in data. Sometimes we do have errors in data. But sometimes the users didn't understand the data presentation and thought it is wrong. The chance of having errors in all the five companies you check is zero. We would love to work with you on the data. If they are indeed wrong and we will fix them asap. We will also give you a complimentary membership for pointing out the error. This is our 20-th year in business. There are good reasons that we can survive 20 years and are still growing. We will also contact you through email to make sure that the data, if wrong, will be fixed.