Anne
Horrible product …
I really want to give it no stars but it’s not a choice. I had always had professionals straighten my hair with Keratin treatments . I stupidly wanted to save money. I hung onto it for 6 months at least, watched the video multiple times. May of 2024 I finally did it. It was weird and difficult but I managed . At first I though it sort of worked but as months went my I was shedding so much hair but nothing was growing back. It seems this product damaged my hair follicles and what was once a gorgeous head of hair is a women’s nightmare . I’m devastated . I went to a specialist to analyze my hair . So now I have to take minoxidil and I could kick myself for listening to this ad.
Reply from MayrakiDec 17, 2024
Hi Anne, Thank you for sharing your experience. We're truly sorry to hear about the issues you've faced with our product and can only imagine how frustrating it must be. We take feedback like yours seriously, and your health and satisfaction are our top priority. We understand that using a new product can sometimes be a challenging experience, especially when it comes to something as important as hair care. While our product is designed to provide a safe and effective solution, every individual’s hair reacts differently, and it’s disappointing to hear that this was not the result you were hoping for. We’d like to encourage you to reach out to our customer support team so we can better understand your situation and assist in any way possible. Your well-being is incredibly important to us, and we’d love the opportunity to resolve your concerns or offer any guidance on next steps. Once again, we apologize for the negative experience, and we appreciate your feedback as it helps us continue to improve. Best regards, Mike