Halo CollarReviews of halocollar.com

We had just received our collar and could not get it to connect all the way to our WiFi. Through a live video call, with Traveon, we were able to diagnose the issue and figure out it was actually an issue with the unit we got. Tray and Lindsey were quick to help me through ordering a replacement fully covered by our warranty, and approve what we needed. Can’t wait to get the new collar in after having such a great experience with customer service right from the start.

Mo was quick and courteous. Thank you.

I love my Halo collars! I have three dogs (Labrador, Pitt mix, GSP) and they all do wonderfully with the Halo system. The freedom these collars grant my dogs and the peace of mind they give me is immeasurable. The training was easy and effective, and I find the whole system very easy to use. I have a camp in a remote area of northern Maine (lots of woods, little to no cell service) and the collars work great there too! The ability to make fences in multiple areas is so convenient when traveling.

Jacqueline was very knowledgeable, taking a practical approach toward helping me navigate the warranty and coverage options for my two Halo collars. Thank you!

We have had some issues updating firmware. Tim helped in the dog park and got us up in running.

Felt Tim listened and responded appropriately to my issues with collar and walked me thru steps to try and correct gps signal with clear directions. Unsure if completely fixed at this point but Tim asked me to monitor for day or two and email back with progress

Dog Park very helpful.

Very helpful getting my collar set up. He knew exactly what was wrong with it and how to walk me through the process to get the firmware updated. First time using the virtual help with Halo, I definitely have missed out on this great resource in the past.