Rob V.
REVIEW
Got the parts but was just average overall experience.
Reply from Hamilton Power SolutionsNov 30, 2020
Rob, thank you for the feedback. We hope we can provide a 5-star experience next time.
Excellent
Based on 302 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BUILT WITH INTEGRITY, POWERED BY SERVICEDiesel engines by Deutz, Isuzu, and Scania. Natural Gas, Gasoline and LP engines by Husker Power, PSI, NG Engines, and Zenith. Our packaged products include both Generator and Pump solutions to meet your needs.
Hamilton Power Solutions (hamiltonpower.com) has 302 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
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Sales 5.0302 approved reviews, newest moderated first
Rob V.
Got the parts but was just average overall experience.
Reply from Hamilton Power SolutionsNov 30, 2020
Rob, thank you for the feedback. We hope we can provide a 5-star experience next time.
Bret
Parts team very nice and helpful. Part looked different but fixed the problem, updated version. They took the time to verify that old and new part were a match. Machine up and going. Thank you very much.
Reply from Hamilton Power SolutionsNov 30, 2020
Bret, thank you for this fantastic 5-star review!
Ed M.
The information and honesty was great! Talking to service and technical didn't take long before we agreed on a way to resolve the issue with the customers Diesel engine. First the issue we were having, Then the best course of action before bringing it to Hamilton. The recommended course of action actually fixed the machine. this saved time and cost that would have went against the customer in getting their machine fixed. Thank you
Reply from Hamilton Power SolutionsNov 20, 2020
Thanks for the awesome review, Ed! I'll make sure our team knows they are doing a great job. Let us know how we can help in the future.
Mike Z.
I recently contacted the Hamilton parts department needing a tiny o ring for an Isuzu 3LD1 engine. Bob, in parts, was quite helpful with identifying the part number. He even emailed me a diagram so I could pick the correct part. When ordering the o ring he gave me the option of either a drop ship or waiting until he placed a “stock order” and then send it to me. I chose the latter because it was supposed to be less expensive and time was not a big concern. The part still arrived within a week, and it is the correct part. All in all, a good company to work with.
Dan S.
parts dept. was right on getting the parts, i needed, and the service side was instrumental, in making sure i was not diving into a rabbit hole. thanks
Nick ..
Joe was great!!
Jeremiah S.
Had the hard to find parts, good prices and quick service!!!
Mark G.
I provided an engine s/n and received a quote for the correct parts in short order.