Great
Based on 1,727 reviews
Happy Head4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grow Your Hair Back NowClick above to get 60% off your first Rx order with code: HAPPYHEADTP60Hair loss is a huge problem, is psychologically damaging, and can cause intense emotional suffering. Products in the market today are one-size-fits-all, inconvenient to buy, and can come with severe side effects. Consumers are looking for a customized solution with easy and discreet delivery.At Happy Head, we make it easy to gain confidence by taking control of hair loss with our proprietary topical hair growth medicine, hair products, ongoing support from a dermatologist, and more.Happy Head is a new leader in telemedicine hair loss solutions, specializing in customized formulas to prevent and reverse hair loss for both women and men. Our core product is a prescription-grade, personalized topical solution that can easily be applied to the scalp and is shipped discreetly to your door. We offer a free doctor’s consultation with every new subscription order.
Happy Head (happyhead.com) has 1,727 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 1,291 reviews with 5 stars · Clear filters
Monica W.
The person I spoke to was very helpful and handled my issue fast and courteously.
Reply from Happy HeadMar 6, 2024
Hi Monica! We are so glad to hear that our Customer Service team was able to assist you so well and get the issue resolved! We pride ourselves on providing the best service to all our customers throughout their hair journey with Happy Head! Thank you again and please let us know if we can help anymore!
David B.
I made a mistake on my end when ordering products, but I reached out to HappyHead and their agent Yrrone solved the problem quickly and professionally and to my complete satisfaction!!
Reply from Happy HeadMar 4, 2024
Hi David! We are so happy to hear that Yrrone was able to assist you in getting your first order completed and the correct prescription sent! We work hard ot provide the best service possible to our potential, new, or existing customers so that their journey with Happy Head goes smoothly and effortlessly. Please continue to reach out if you have ant more questions or concerns moving forward! Thank you again and we're rooting for you!
Chris B.
I contacted customer support because I was having trouble uploading my photos. They provided a more direct way to upload my photos that worked well. The doctor reviewed my file right away and my prescription was sent. I had wanted the topical solutions as opposed to the pills that were ordered by the doctor so I contacted customer support again and my request was honored right away. I am very pleased with my overall experience so far and look forward to seeing if this product will make any difference for my thinning hair.
Reply from Happy HeadMar 4, 2024
Hi Chris! We are so glad to hear that our customer support team was able to assist you in not only uploading your photos but also getting you the correct prescription! We appreciate your patience in the initial sign-up process as well as this positive review! We strive to provide the best service possible and are glad that your initial experience was handled so well! Please continue to reach out with any more questions or concerns!
Gary M.
Charlotte handled my inquiry like a pro and turned it around with very little effort from me.
Reply from Happy HeadMar 1, 2024
Hi Gary! We are so happy to hear that Charlette was able to assist you so easily and efficiently! At Happy Head, we work to provide not only excellent hair medications but also customer service! Please continue to reach out with any more questions or concerns moving forward! We're rooting for you!
Craig C.
Customer service is knowledgeable down to the level applied histological and pathological concepts. They pharmacokinetic knowledge was light speed accurate compared to the companies competitors. They have a superior product with the appropriate support for any concern you may have. So let's review. They have pharmacologically ideal topical solutions tailor made for the express purpose of creating increased topical bioavailability - a difficult task, which requires use of an ongoing low level exfoliant void of any inflammatory responses. The formula covers all of this. And, with the 8% minoxodil? A private account that tracks progress? the means provided for flexible subscription adjustments to be made by each patient? Its results driven premier service that is worth every penny. Not only do I want to speak with your company about investment opportunities, but have feeling when my results come through, after a full year, that you'll be asking me to go Oprah or something. The results are are amazing. It's darker. It's thicker. It grows faster. Every single little spec of peach fuzz, all from hair atrophied from well before I was 35, has all started to grow so fast that I'm being accused of getting hair plugs. No kidding. I swear happy head, I want in on the IPO if you ever go there. Gimme the Kool aid, I'll drink it if it's from you
Reply from Happy HeadMar 1, 2024
Hi Craig! We are so thrilled to hear that you had such a great experience with our Customer Service team! Thank you also for the amazing review and we are beyond ecstatic that you have enjoyed Happy Head thus far with great results already appearing! We suggest taking photos from the same angle to track your progress and please share with us! We love to see the growth being made! Thank you again Craig and we're rooting for you!
John V.
Kameron, at customer service, was very friendly, listened well and worked quickly to resolve my ordering issue. Happy Head has been good to work with in my 1st couple weeks with them, and look forward to rating the progress in 3-6 months.
Reply from Happy HeadFeb 29, 2024
Hi John! Thank you so much for the positive review and for the kind shoutout to Kameron! We will definitely let him know! We work hard to provide the best possible service to all our customers, especially when it comes to your needs and making any adjustments! Please continue to reach out with any more questions or concerns! We're rooting for you!
Sarah D.
I called in to cancel my subscription. Eryn was very understanding & efficient. I appreciate how easy the process was. Thank you, Sarah
Reply from Happy HeadFeb 27, 2024
Hi Sarah! Thank you so much for the kind words and for the shoutout to Eryn! We will for sure let her know! We strive to provide the best possible service to all our customers throughout their hair journey with Happy Head! Please continue to reach out with any more questions or concerns moving forward!
nancy H.
Ordering is a simple process and product arrives as expected. Very helpful phone line available.
Reply from Happy HeadFeb 26, 2024
Thank you for the 5 stars, Nancy! We're glad you had a good experience ordering with us, and we're looking forward to being a part of your hair growth journey! Reach out any time, we're always happy to help. Here's to happy hair! 🌱
