Great
Based on 1,727 reviews
Happy Head4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grow Your Hair Back NowClick above to get 60% off your first Rx order with code: HAPPYHEADTP60Hair loss is a huge problem, is psychologically damaging, and can cause intense emotional suffering. Products in the market today are one-size-fits-all, inconvenient to buy, and can come with severe side effects. Consumers are looking for a customized solution with easy and discreet delivery.At Happy Head, we make it easy to gain confidence by taking control of hair loss with our proprietary topical hair growth medicine, hair products, ongoing support from a dermatologist, and more.Happy Head is a new leader in telemedicine hair loss solutions, specializing in customized formulas to prevent and reverse hair loss for both women and men. Our core product is a prescription-grade, personalized topical solution that can easily be applied to the scalp and is shipped discreetly to your door. We offer a free doctor’s consultation with every new subscription order.
Happy Head (happyhead.com) has 1,727 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 1,291 reviews with 5 stars · Clear filters
Edwin
Great costumer service 👏
Reply from Happy HeadJul 19, 2023
Hi, Edwin! So happy to know that our support team has provided you great service! We're always available to help via text and email. If you prefer to talk over the phone with one of our hair specialists, our office is open Monday - Friday, 9 am to 5 pm PST. We're rooting for you!
Scott T.
Scott Tambling Jul 13, 2023, 3:20 PM PDT I just had to temporarily postpone beginning my hair restoration process due to a family emergency and called your customer service line. A young lady answered and was very helpful and pleasant to work with. Her name is Eryn Craig. I hope this message helps her to get recognized for her outstanding work and professionalism. Thank you, Scott Tambling
Reply from Happy HeadJul 17, 2023
Thanks for the review! We'll definitely pass along the message to Eryn! We aim to provide the best service possible to everyone and are glad to know that you've had a happy time with us so far. Please keep us posted on your progress! You can email [email protected] all your questions/concerns. We're rooting for you!
Daniel R.
I had a great experience with my customer service representative Jordan Schonberger. He was patient and very attentive to my issue. He resolved my issue effectively and was knowledgeable on what steps was needed. I'm a happy and satisfied customer with Happy head and would recommend my friends and family to them as well.
Reply from Happy HeadJul 6, 2023
Great to hear! We'll definitely pass along the feedback to Jordan. If you do end up referring friends/family be sure to visit happyhead.com/refer for more information on our refer-a-friend program. Thanks!
Lori K.
Excellent customer service. Prompt, helpful. I send emails and Jordan has always gotten back to me and even calls me when I request a call. Thank you happy head and thank you Jordan !
Reply from Happy HeadJul 6, 2023
Hi there! Thanks for reaching out & for your feedback, it's greatly appreciated. We'll be sure to pass along the kudos to Jordan as well!
FNU
The company has great products that are really well thought out—if you talk to the main Dr. or read through the FAQ, you’ll see why. To boil this down, many want effective, safe, and easy to apply product with little to no side effects. That solution is here and this is why the company started. Once you get a hold of the supporting staff on the main line, it can be rather smooth, just be patient and understand that they are likely overwhelmed and addressing many who are trying to find an answer. It was difficult to reach or set an appointment up with the doctor assigned, but I was willing to let it go given the nuanced given to the hair solution and it being what I was ultimately looking for. Maria was great—worked quickly to answer questions and went above and beyond. Please keep it up—definitely pays off.
Reply from Happy HeadJul 6, 2023
Hi there! Thank you so much for the feedback. We're definitely working on streamlining the process of connecting with the doctor (& the support team)! We're hoping to have some developments there in the next few months that both new and existing patients will be able to take advantage of.
Jase
Jordan was affable, patient and provided great information including his own experience as well as easily modifying my mothly subscription order preference.
Reply from Happy HeadJul 6, 2023
Hi there! Thanks so much for the feedback, happy to hear you had a good experience with us. Thanks!
Adam Y.
Alexander Aiona was super helpful and answered my questions quickly and efficiently. Excellent customer service!
Reply from Happy HeadJun 24, 2023
Hi Adam! Thank you so much for sharing your experience with us. We will definitely pass along your message to Alexander! All of our Customer Service and Hair Specialists are happy to help you with any questions you have along your journey! Have a great weekend!
Sandra
I have been using the shampoo and conditioner.Since I have been using it, my hair has stopped falling out. In addition, it gives me shine that I had not had with another products.
Reply from Happy HeadMay 24, 2023
Hi Sandra! Thank you so much for sharing your experience with our Shampoo and Conditioner. We're so glad you've had such a great experience with it so far. If you have any additional questions or concerns, please don't hesitate to reach out to Customer Support at 844-962-4247 or [email protected].
