Great
Based on 1,727 reviews
Happy Head4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grow Your Hair Back NowClick above to get 60% off your first Rx order with code: HAPPYHEADTP60Hair loss is a huge problem, is psychologically damaging, and can cause intense emotional suffering. Products in the market today are one-size-fits-all, inconvenient to buy, and can come with severe side effects. Consumers are looking for a customized solution with easy and discreet delivery.At Happy Head, we make it easy to gain confidence by taking control of hair loss with our proprietary topical hair growth medicine, hair products, ongoing support from a dermatologist, and more.Happy Head is a new leader in telemedicine hair loss solutions, specializing in customized formulas to prevent and reverse hair loss for both women and men. Our core product is a prescription-grade, personalized topical solution that can easily be applied to the scalp and is shipped discreetly to your door. We offer a free doctor’s consultation with every new subscription order.
Happy Head (happyhead.com) has 1,727 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
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Bad customer service
Reply from Happy HeadJul 1, 2022
Hi Gary! Thank you for reaching out, I understand your experience with us has been frustrating so far. Thank you for your patience! Customer support will be reaching out to you shortly in order to rectify the situation. Please let us know if there's anything else we can do for you.
Bill R.
Tried 3 different times for the consultation with a dermatologist, and all 3 times all it wanted to was sell me a membership for $79 dollars a month!!! What a friggen Scam!!!
Reply from Happy HeadJun 27, 2022
Hi Bill, Thank your for reaching out! Happy Head is a subscription service that makes it easy by shipping your prescription right to you on a monthly basis - cancellable at any time. Our product comes with a free consultation with a board-certified dermatologist. To speak with the doctor you do have to purchase the first bottle, and during your consultation you and the doctor can figure out which prescription is best for you! If you have additional question/concerns or want to schedule a telehealth consultation with our doctor, please reach out to via email at [email protected] or text us at 213-464-0214!
Natalie T.
Terrible service they keep sending you shipments even after you cancel 😡
Reply from Happy HeadJun 8, 2022
Hi, Natalie -- First of all, thanks for reaching out. We sincerely apologize, and Francesca from customer support will be reaching out to you shortly in order to rectify the situation. Please let us know if there's anything else we can do for you.
Mr C.
Please cancel my subscription! This product makes my hair and scalp sticky and smells terrible.
Reply from Happy HeadJun 8, 2022
We add aloe vera to our base formula to help with irritation, but it adds a bit of texture. That being said, we now offer a version without aloe! One of our hair specialists will be reaching out in order to discuss that option and your subscription status with you, so expect a call and/or email from us!
Momtobe
Never received product
Reply from Happy HeadJun 1, 2022
Hello -- Thanks for reaching out. I'll have support look into your account to make sure that your order gets sent to you ASAP. Look out for an email from us! And as always, reach out to [email protected] or call 844-962-4247 with any questions. We appreciate your patience!
Tyler A.
I was told the 2nd shipment of dutasteride would be sent out May 25th and take 2 days to receive. Well I leave town tomorrow for 2 weeks and won't have my 2nd shipment. I feel I wasted $60 on the first shipment since I can't continue the 2nd shipment as the original runs out. Highly disappointed in the situation and will strongly look for a new supplier of dutasteride.
Reply from Happy HeadJun 2, 2022
Hi, Tyler! My apologies for the delay. I'll have support look into this and reach out to you ASAP.
Elise A.
Awful to deal with, took my money with no delivery of product, had to continue to press them for a refund over the series of months... they kept charging me for "deliveries" that were never shipped or fulfilled by the pharmacy. I would give 0 stars if I had the capability. Would never do business with them again. I do not believe in shaming on public platforms, so I am giving it to you straight here.
Reply from Happy HeadMay 30, 2022
Hi Elise - appreciate your feedback. To be openly transparent, we've replied to all your emails and all orders have been refunded. Each email, text, and call was returned and all charges were refunded immediately with each response from our support team. We apologize for any inconvenience during the ordering / delivery process, and have terminated your account since our last interaction. Thanks for giving us a try!
Larry P.
Received my first order . Waiting for second order which I’m yet to receive Called 4 times before someone picked up line. They forgot to activate monthly shipment. They want you to continuously use for best results. Guess that’s not happening. Hopefully will arrive soon so I can start over. Hoping for a happy head. Verdicts out?
Reply from Happy HeadJun 1, 2022
Hi, Larry! The pharmacy currently has your order listed as processing. Please allow a couple days for it to be complete. A confirmation email with tracking information will be sent once your order has been shipped. In the meantime, please let us know if you have any other questions or concerns! Thank you for your patience.
