Great
Based on 1,727 reviews
Happy Head4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grow Your Hair Back NowClick above to get 60% off your first Rx order with code: HAPPYHEADTP60Hair loss is a huge problem, is psychologically damaging, and can cause intense emotional suffering. Products in the market today are one-size-fits-all, inconvenient to buy, and can come with severe side effects. Consumers are looking for a customized solution with easy and discreet delivery.At Happy Head, we make it easy to gain confidence by taking control of hair loss with our proprietary topical hair growth medicine, hair products, ongoing support from a dermatologist, and more.Happy Head is a new leader in telemedicine hair loss solutions, specializing in customized formulas to prevent and reverse hair loss for both women and men. Our core product is a prescription-grade, personalized topical solution that can easily be applied to the scalp and is shipped discreetly to your door. We offer a free doctor’s consultation with every new subscription order.
Happy Head (happyhead.com) has 1,727 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
Showing 1,291 reviews with 5 stars · Clear filters
Nick P.
Great communication and customer service. Really appreciate how quickly I get a response.
Reply from Happy HeadNov 24, 2025
That means a lot to us! We prioritize quick communication and excellent service, and we're thrilled to know you appreciate our team. Please continue to reach out with any more questions or concerns you may have, we are always happy to help. Thank you again, and happy growing!🌟
Tony
I have continued to have a very positive experience with Happy Head as a company, a product, and their customer service team. Every representative I have dealt with has worked with me to address concerns, answer questions, and make adjustments to my orders when requested. My latest experience with Elaiza C was particularly positive. She handled my requests and followed through in a timely and consistent manner. My concern was the smell I noticed from my current liposomal formula. Maybe it’s just me but it has a slightly sickly sweet smell. Other than that the product is excellent! It was a hassle free process to change the current order to another formula. The changed formula qualified fir a one-time free order with instructions to notify Happy Head of any problems or concerns with the new formulation that contains hydrocortisone. If the hydrocortisone formula doesn’t work for me for any reason I will return to the previous formulation and just learn to live with the odor. It was asked of me to address any concerns with the new formula within the first few weeks to 30 days. Very reasonable. The fact that it was so easy to address this issue gives me confidence that I will continue to use this product for many years to come. I am fortunate to have a healthy head of hair for the most part. This is a maintenance issue for me and a desire to discontinue oral finasteride. I have noticed no out of the ordinary shedding and my hairline seems to be slowly improving after just 3 months use. I only mention the state of my scalp to bring attention to the fact that I do not use the recommended 5 pumps daily. I use 3 only. This works very well for me. I also was concerned about headaches I experienced in the past from topical minoxidil. At 3 pumps a day the vasodilation that occurs has rarely given me any headaches. I am, however, amassing a backlog of product. I have 2 months now of reserve. I will reschedule out to contact Happy Head again at some point in the next few months to see if they offer a hold while I catch up. According to another review I read, this sounds like something that is possible. Hope this review helps others to make informed decisions.
Reply from Happy HeadNov 20, 2025
Hi Tony! Thank you so much for sharing such a detailed and thoughtful review! We are genuinely thrilled to hear about your positive experiences with Happy Head, our products, and our customer service team. Elaiza and the rest of our team truly appreciate your kind words and are so glad we could make the process seamless for you, especially with adjusting your formula and ensuring it met your needs. It’s also great to know you feel confident continuing with us over the long term, and that our support system has made maintaining your regimen easy and hassle-free. We appreciate you highlighting the importance of flexibility and responsiveness in our process — it’s feedback like yours that helps others make informed decisions and reassures our team that we’re delivering on our promise. Thank you again for your loyalty and for taking the time to share such a comprehensive review. Please don't hesitate to call or text (844)962-4247 if you have any questions and would like to speak with one of Dr. Ben’s hair specialists! We’re open Monday through Friday, 6am to 5pm PST. We look forward to supporting your continued hair health journey for many years to come! 💛️💯️
Amadeo G.
Every time I chat with support, they are always happy to help and are quick to address my questions and concerns.
Reply from Happy HeadNov 17, 2025
That's fantastic to hear! Our team works hard to provide quick, helpful, and friendly support, and we truly appreciate you taking the time to share your experience. If you need any assistance, feel free to reach out to us at www.happyhead.com/help/ or just text us at 844-962-4247. We're always here for you! 🌟
Kathy Jo B.
Excellent customer service and great product
Reply from Happy HeadNov 14, 2025
Thank you so much for your feedback, Kathy! It truly means a lot to us. We're thrilled to hear that you've had a great experience with our customer service and that the product is meeting your expectations. Keep up the amazing work! You can easily track your results by uploading your progress photos here: https://my.happyhead.com/my-account/v2/… If you ever have any questions or concerns, please feel free to reach out to us or your assigned dermatologist—we’re always here to support you. Let’s keep growing! 🌱✨
Justin M.
Kameron made it quick and easy to adjust my frequency so I wasn't getting my prescription delivered too often.
Reply from Happy HeadNov 14, 2025
We truly appreciate your feedback, Justin! It brings us so much joy to hear that you've had a wonderful experience with our customer service, and we're glad Kameron was able to quickly and easily adjust your shipment frequency to better fit your needs. We're rooting for your hair growth journey every step of the way! 💛 If you ever have any questions or need further assistance, feel free to call or text us at (844) 962-4247 to speak with one of Dr. Ben’s hair specialists. We’re available Monday through Friday, 6:00 AM to 5:00 PM PST, and always happy to help!
Lisa C.
Very helpful customer service. Thank you Raine!
Reply from Happy HeadNov 13, 2025
We truly appreciate your feedback, Lisa! 💛 It brings us so much joy to hear that you’ve had a wonderful experience with our customer service. Please don’t hesitate to reach out anytime you need assistance — we’re always happy to help! You can text 844-962-4247 to speak directly with one of Dr. Ben’s Hair Specialists. We’d also love to hear how your experience with the product has been so far! We can’t wait to see your progress! Don’t forget to upload your progress photos to track your journey here: https://my.happyhead.com/my-account/v2/#/photos/%23track-your-progress.
benja
The price is great and the product is even better. I'm seeing results within the first 60 days. I spoke with Yrrone in customer care who was very knowledgeable and happy to help me tailor my subscription to my specific needs. Happy Head is well ahead of the competition!
Reply from Happy HeadNov 13, 2025
Thank you so much for your amazing feedback! 💛 We’re thrilled to hear that you’re already seeing results within your first 60 days. That’s fantastic! It’s wonderful that Yrrone was able to assist you and tailor your subscription to fit your needs perfectly. We truly appreciate you being part of the Happy Head family and recognizing our commitment to effective products and personalized care. Keep up the great work, and don’t forget to upload your progress photos to track your journey here: https://my.happyhead.com/my-account/v2/#/photos/%23track-your-progress. We can’t wait to see your continued growth! 🤩️
Tinel S.
Easy to get in contact with someone. The customer service representative was very informative. And he made sure my order was exactly what I ordered. Will continue to use Happy Head. Sincerely a Happy Customer 😁
Reply from Happy HeadNov 12, 2025
Hi Tinel, Thank you so much for the kind words! We’re thrilled to hear that your experience was smooth and that our team was able to assist you clearly and accurately. Making sure your order is just right, and that you feel supported every step of the way—is exactly what we aim for. We’re grateful to have you as part of the Happy Head community, and we look forward to continuing to support your hair journey.
