Tom P.
Hardee's Middletown Ohio
Walk into the Hardee's this morning in Middletown Ohio, first time seeing the breakfast menu. I'm usually there going through drive thru once a month for a late dinner. Walking in the restaurant was amazingly clean including the restroom. Reading the breakfast menu for the first time it took a little longer, the selections were many to my suprise. We were greeted at the counter by Molly, the reason I'm writting this review. She asked how She could help us and we began to order. Molly explained to us the potion sizes, the value, even let us know that if we buy one breakfast sandwich the second is only $1.00. Molly's amazing customer service, Her appearance, Her delightful attitude and smile, Her professionalism truly is a representation of your brand. I asked a gentleman behind the counter if he was the manager, as He said yes I pointed out three times that our experience has been wonderful based on our interaction with Molly. I've been in the food service industry with higher education for over 22 years, Molly is truly a blessing to our field, and I told the manager he was very lucky to have Her. My apologies for not getting the managers name, He too was delightful and you could tell He manages His crew with respect and care, every staff member was helping each other. Wonderful experience and thank you all for what you do. My family and I believe Molly should definitely be recognized for Her customer service skill set, brand knowledge, and professionalism. We will return ! Merry Christmas & Happy New Year !

