LOREN T.
In the past they were great
In the past, your food was EXCELLENT I loved it. But my last 3 visits, the food that I ordered online and picked up in your drive-thru, was the worst you ever served me. I get the Original Bag deal.. I know for a FACT that my double cheese burgers were made hrs before. I use to be a cook and those buns were stale and hard just like a bun gets when it's been sitting for a long time , and I mean a very long time. And when I picked it up, they must have thru it in the microwave or tried to heat it some other way BUT they failed. The bun was slightly luke warm, hard and dried out. Both patties were not hot and somewhat cold. And there were onions and pickles stuck to the bun and I also asked for neither. It's as if they make up cheese burgers with everything on them, ahead of time. And I got 2 of the old, dried up burgers that were sitting there, who knows how long. Like I said, the orders from before were so very good. The visit before this one, My roast beef sandwich was terrible and I threw it away. Well, you asked for some feedback and I gave it to you. I now plan on NOT going back to this Hardees and will probably start buying Taco Tuesdays UNLESS you can change my mind and tell me that you will offer me the best made, tasty cheese burgers like you use to have. And bring back the best spicey chicken sandwich ever. But i'm guessing nothing will be done. Hardees HAD the best food and it was worth the wait making it. Will I get a response by email in a form letter or a sincere email telling me that I can go back to Hardees ? Or did I waste my time ? I'm 67 and I miss the made-to-order fast food places. Loren Tosseth

