Excellent
Based on 39 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Harry's Carpet One Floor & Home is the source for all your floor covering needs. Our partnership with the largest floor covering cooperative in North America, Carpet One Floor & Home allows us enormous buying power and access to all the major brands, mills and manufacturers. We offer the largest selection of carpet, hardwood, laminate, ceramic tile, Vinyl and more - and you'll always find the best prices and great savings... everyday. With the personal service from our specially trained flooring experts, you'll find the product, warranty and color that are just right for you.
Harry's Carpet One Floor & Home (harryscarpetonequincy.com) has 39 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
39 approved reviews, newest moderated first
Nancy
I so far would recommend this company. We have not had our carpet installed yet. Our sales person, however, was great. Very very helpful. Thank you
Reply from Harry's Carpet One Floor & HomeAug 16, 2017
Nancy, It is great to hear that our sales people provided you with great customer service! We hope you enjoy your new carpet!
Donna H.
Can't say enough good things about Neil. He made a special trip to our son's new house, measured the room, I picked out the carpet and it was installed within ten days. We are from out of town and only had one day to get this all done. There is a reason why they have five stars on yelp!
Reply from Harry's Carpet One Floor & HomeAug 16, 2017
Donna, I will pass the message along to Neil! We understand that when it comes to flooring installation you need a quick turn around so we are happy to help! Thank you for choosing our store and we hope your son enjoy's his new home and carpet!
Sasa
I walked in & said I need a carpet for a small family room...didn't want to spend tons...steered me towards the remnants...found the perfect carpet at an unbelievable. Brian came out & measured two days later & carpet was installed shortly after. Unbelievable service! You won't be disappointed!!
Reply from Harry's Carpet One Floor & HomeAug 15, 2017
Sasa, Thank you for choosing our store! We want all of our customers to know they don't need to spend a lot to get the look they desire! We are happy to know we could create the perfect rug for your family room!
Julia
Working with Harry's was wonderful. They have an old school work ethic that is a pleasure to do business with. They really love what they do and want to make sure that you are 100% satisfied. I would recommend them to anyone and will definitely use them again for any future carpet needs! 10 ⭐️'S
Reply from Harry's Carpet One Floor & HomeAug 15, 2017
Julia, That means so much to us! We really do take pride in our customer service and work ethic! We look forward to working with you again in the future!
DABROWSKI, R.
Had my kitchen floor done over by Harry's Carpet One about a month ago the man that did the work did a great job, was very nice, so I'm enjoying my new floor and so far no problems.
Reply from Harry's Carpet One Floor & HomeAug 15, 2017
Rosanne, It is so great to hear that you are enjoying your new kitchen floor! If you decide to do any more floors in your home let us know!
RAY - South W.
Excellent, prompt service with attention to detail.
Reply from Harry's Carpet One Floor & HomeAug 15, 2017
Ray, Wow! Thank you so much for such a positive review! We hope you continue to enjoy your new vinyl floor!
MARHOLIN, C.
It took forever and it was my idea to order a box to see what the flooring looked like although the man was very nice. In the end I had him deliver just the flooring and I had someone else do the installation. In general I do like the store and would probably go there again. It was a tricky job.
Reply from Harry's Carpet One Floor & HomeAug 15, 2017
Chris, We apologize for any inconvenience we caused you! We take our customer service very seriously. Thank you for reviewing our services and choosing our store. Please let us know if there is anything else we can do for you.
BELLROSE-NEENAN, T.
Sign in store states Lee rugs guarantee pet resistance. I purchased 3 rugs. Yes you guessed it. Little pup got in the dining room during the holidays. I mentioned in the store that I was purchasing the Lee rugs because of the guarantee. The store never informed me that it is only covered if it is a wall to wall rug .I paid over $1000 for the rugs and picked them up myself. I returned to the store and expressed I was unhappy. They gave me the name of a rug cleaning company.
Reply from Harry's Carpet One Floor & HomeMay 18, 2017
Theresa First, we would like to apologize for any miscommunication and inconvenience we may have caused you. We take pride in our customer service and we want all of our customers to be happy! Please give us a call so we can sort this out!
