Great
Based on 160 reviews
HAVA4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HAVA provides innovative home appliances that perfectly combine outstanding performance with aesthetic trends to meet your demands for a more vibrant life. From compact city apartments to the freedom of life on the road, our portable solutions are trusted by modern households across the globe to redefine convenience. We focus on high-efficiency technology - like our countertop dishwashers -to help you save water and reclaim your time. At HAVA, we are committed to sustainable innovation and dedicated support, ensuring every home enjoys a smarter, more stylish future.
HAVA (havalab.com) has 160 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
160 approved reviews, newest moderated first
Michelle A.
I needed to cancel my order and HAVA customer service was very responsive and supportive. They were able to cancel the delivery before it left the warehouse. I really appreciated their thoughtfulness, professionalism, and return policy. I will be ordering from them again.
RAJABI JORSHARY B.
Very good dish washing machine. It cleans your dishes perfectly well. I'm happy with my purchase.
JoeK
Had my dishwasher unit for several months now. Very happy with it. Has worked great. With some creative placement it can really hold quite a good bit. Very happy with the support I’ve received whenever I’d had a question or needed assistance in troubleshooting something. I use it without it being connected to a sink as it is rather large and didn’t fit on our countertop, but thanks to the design having two options for it to run, being able to pour water into the top, I have it set up in a unique way. I’m very glad I went with this unit and not another model that didn’t have the option to pour water in manually. Another option wouldn't have worked in my case.I have the water flow into an empty and dedicated trash bin that I’ll empty after a few cycles. Works for my set up and love having the ability to do so. I don’t mind doing dishes but really appreciate having that time back. Would certainly recommend.
Victoria H.
Il a bien fonctionné mais deux fois L’erreur E7 est apparue un jour Il se remplit et vide et entre le deux il ne se passe rien J’ai contacté le SAV de la marque un nombre incalculable de fois et toujours pas de solution Suis très mécontente
Reply from HAVAMay 5, 2023
Bonjour,Victoria Nous nous excusons pour l'expérience insatisfaisante que vous avez eue avec nous. Notre équipe d'assistance clientèle a effectivement reçu et répondu à vos e-mails, mais il semble que vous n'ayez pas reçu leurs réponses. N'oubliez pas de vérifier votre dossier de courrier indésirable et d'ajouter notre e-mail d'assistance clientèle ([email protected]) à votre liste blanche. Pour résoudre rapidement votre problème, nous partageons notre solution proposée ici. Nous sommes plus que disposés à vous envoyer un nouveau produit. Veuillez confirmer si vous avez reçu nos e-mails d'assistance clientèle. Si ce n'est pas le cas, n'hésitez pas à nous contacter via Instagram ou Facebook pour une assistance supplémentaire : IG: https://www.instagram.com/havalab_official/ FB: https://www.facebook.com/OFFICIALHAVALAB Cordialement,
Julia H.
Great customer support
martine L.
Excellente opinion sur le service après vente ,sa rapidité et la pièce est arrivée en bon état. Facile à remonter avec votre vidéo
Thierry C.
Le lave vaisselle Hava et formidable, simple d'utilisation, il lave très bien même en cycle court. C'est un gain de temps précieux.
Catherine C.
HAVA customer support was extremely helpful to me. It's a complicated story but I was being a bit of a helicopter parent and sending my son a dishwasher. We realized too late that they were not permitted in my son's apartment and then various problems prevented me from discovering that there had been a problem with the shipper and the PO box. Even though I was really tardy figuring this out HAVA hung in there with me, helped me track down the dishwasher and then waved the restocking fee when I finally was able to send it back. It was a long process but the department always responded to my emails in a polite, timely and reasonable fashion. Based on the quality of their customer service, I expect their dishwasher is excellent.
