VinCo Hawaiian Shirts Reviews | Read Customer Reviews of hawaiianshirtss.com

VinCo Hawaiian Shirts Reviews | Read Customer Reviews of hawaiianshirtss.com

VinCo Hawaiian Shirts reviews

144 approved reviews, newest moderated first

Sergio M.
Jan 5, 2024
VERY BAD SERVICE SINCE I PURCHASED AN…
VERY BAD SERVICE SINCE I PURCHASED AN ITEM ON DECEMBER 6 TO GET IT FOR CHRISTMAS AND IT ARRIVED ON 28 DAYS, AND THE DELIVERY SHOULD BE 6-8 DAYS. AND THEY DO NOT GIVE REFUNDS.
Reply from VinCo Hawaiian ShirtsJan 6, 2024
Hi Sergio, We are very sorry for the inconvenience with your order especially in Christmas season. We got your order on Dec 8th. Since it's after our deadline for orders shipped by standard service, we also sent you email wanring of possible late for Christmas. Even thought, we are sorry that the package arrive after your event. Our customer support was contacted to you via email to offer solution for you in this case. Could you please check it? We all want customer having the best shopping experience. We value your feedback and will look into this problem seriously. Thank you so much! Best regards, VinCo Support team
Report
Jamie
Jan 5, 2024
The shipping took weeks…
The shipping took weeks and didn’t arrive in time to give the shirt for Christmas. The fabric was not as expected…thin and slinky.
Reply from VinCo Hawaiian ShirtsJan 6, 2024
Hi Jamie, We are sorry for the inconvenience you have with the order especially with the slightly delay in Holiday season. We're appreciated your sharing and will absolutely improve our quality to bring better products for customers. We also contacted with you via email to support you with the problem. Hope the solution will satisfied you. Again, thank you for shopping with us. Have a nice day! Best regards, VinCo Support team
Report
Donna M.
Jan 2, 2024
Great shirt, exactly as shown online.
My son asked for this specific shirt for Christmas. I found it, ordering was easy, communication was timely. I called only when it was getting close to Christmas, was told it had shipped with a 4 day window and received it in 3!
Reply from VinCo Hawaiian ShirtsJan 3, 2024
Hi Donna, We are extremely grateful to you for sharing your experience with us. Your kind words have delighted our entire team and we hope to continue serving you for many more years to come. Please feel free to contact us anytime if there is anything more we can assist you with. Happy New Year! Best regards, VinCo Support team
Report
Paul S.
Jan 1, 2024
Awesome product and service
Got some swim shorts for a family member and he absolutely loved them. Also, their customer service is great. They have a texting option where I was able to ask questions about delivery and get any updates I needed for the holidays.
Reply from VinCo Hawaiian ShirtsJan 2, 2024
Hi Paul, Thanks a ton for sharing your experience with us! We're absolutely thrilled to hear that you're satisfied with your purchases. We'll continue working hard to ensure that we don't disappoint you in the future. If you have any other feedback you'd like to share with us, please don't hesitate to reach out to us anytime. Happy New Year! Best regards, VinCo Support team
Report
Sam W.
Dec 15, 2023
Horrible Experience
I placed an order on November 14th 2023, it is December 15th, I have not received my order yet. The tracking states that it is currently in Chicago, and I am in Hawaii and it has been in transit for 24 days. I don't care how far the state is from the shipping station, this is unacceptable. Even if I wanted it for the day of Christmas, I am sure it will not arrive on time. I wanted it for a event on 1 December, had I known it would take this long, I would have NEVER wasted my money. When I emailed them, they said I am unable to return unless it is defective. I want a refund! It was for an event that does NOT occur every year, so I will not be wearing the outfit any other time. It is extremely rude and unfair to know that your shipping takes over 30 days, then you have the nerve to say we can't return the item! How about you just state that you do NOT ship to Hawaii, that would save a lot of backlash from that area of consumers. Fix your shipping process, buy another in State warehouse, or only ship to your local area. No one likes to waste their money or wait months for an item that they purchased. This is nothing but irresponsible and a clear indication that all this company cares about is putting money in their pockets! They care NOTHING about their consumer base or their reputation.
Reply from VinCo Hawaiian ShirtsDec 18, 2023
Dear Sam, We are sincerely sorry for the inconvenience you have with your order. We value your feedback and forwarded it to appropriated department. Currently, only postal channels can be used to remote area and be slower than other channels especially in Holiday season. Hope you understand that we are working seriously on this problem and will improve the shipping service in the near future. About your concerns with the items, our customer support contacted you via email to offer best solution for your case. Could you please check it? Thank you for the feedback and we're appreciated your patience during this touch time. Your satisfaction if our top priority. We wish you have a happy and cozy Holiday season! Best regards, VinCo Support team
Report
Kate M.
Dec 11, 2023
This was the perfect shirt for my…
This was the perfect shirt for my event! And this will actually be my standard Christmas Eve outfit now moving forward. Even though this shirt was only available in large, I was able to wear it as a cardigan over my shirt and it fit perfectly
Reply from VinCo Hawaiian ShirtsDec 12, 2023
Hi Kate, Thank you so much for writing such a nice and thoughtful review! Your feedback means a lot to us, and we're super excited that you had a great time with our product. We can't wait to help you out again in your next purchase. Merry Christmas! Yours sincerely, VinCo Support Team
Report
Diane M.
Dec 7, 2023
Great customer service. And the custom product looked exactly like the proof.
What made my experience great is that the company stayed in touch with me when I had a problem with delivery because I gave the wrong zip code!
Reply from VinCo Hawaiian ShirtsDec 7, 2023
Dear Diane, Thank you so much for the awesome review. We strive to meet customers' expectation and we’re happy to hear that we hit the mark for you. We look forward to working with you again in the near future. Yours sincerely, VinCo Support Team
Report
Melissa A M.
Nov 29, 2023
So unique
So unique! We got the Angus and banana shorts-He loves them! The material is soft and breathable, and he says they are really comfy-they arrived just in time for his birthday! Thanks so much!
Reply from VinCo Hawaiian ShirtsNov 30, 2023
Hi Melissa, We are extremely grateful to you for sharing your experience with us. Your kind words have delighted our entire team and we hope to continue serving you for many more years to come. Please feel free to contact us anytime if there is anything more we can assist you with. Yours sincerely, VinCo Team
Report