HBTRANSIT LOGISTICSReviews of hbtransit.com

Dogshit company that doesn’t deserve 1 star. No services were given and I have to fight for a refund by disputing it on my credit card.

Poor customer service. Dispatch is extremely unprofessional — I waited 4 hours for a load, and then they reassigned it to another company without any communication or explanation. Very disappointing experience.

I accepted a quote to transport my van from Arizona to Indiana on March 27th via their web site. Waited a week and when I heard nothing I called them. They "forgot" to send me a link to sign a contract and pay their $150 commission. Paid April 4th. Got a text the same day saying my van had been picked up and would be delivered in 3-4 days. Funny, but it was still sitting in my driveway. TEN DAYS LATER they finally reach out to tell me they would start looking for a driver. By then we had already run out of time. We had to cancel our flights and drive the van back ourselves. It's a 4 day drive and cost us well over $600 in hotel stays, all because they couldn't do their job and stay in communication. Needless to say, we'll never use them again. The fact they never respond to any reviews tells you all you need to know - they shrug their shoulders and move on to the next innocent victim.

My guy Luis was on time, kept me in the loop the entire time and left me know when he would be arriving with my transport. Even tho he didn’t speak very good English, he messaged back and forth thru translation by messaging and it was no hassle at all. He was very kind and polite. You could tell watching him unload the transport that he is a very hard worker and knows his job well. He had it strapped down perfectly and tight. Also it was safe. I would hire these people again but I would definitely want to use Luis again. Very good price also. I was searching for not to expensive but not real cheap either so I found a perfect price which was Luis’s. Thank you so much!

They were great at communicating and did a wonderful job at delivering my Harley. No problems whatsoever!

TRABAJAN MUY MAL!!!

Terrible employees, disgusting company. I do not recommend working with them — they have no respect for the people who pay them. I accidentally sent a photo of my daughter instead of my car, and their response was, 'We don't transport horses.'

Tried to book shipping a motorcycle thru this group. Paid $200. up front to book. This is one very lousy company to do business with. Stay away!!!!! Very poor communications. Showed up at the sellers house with a trailer not equipped to ship motorcycles. No wheel chocks, etc. Approved seller (very thankful) in not allowing the custom motorcycle to be handled by what he saw of their equipment. I called the HBT dispatcher, discussed, and he never called back. Called again today (6 days later) as my schedule for delivery has now been missed. Just more excuses to reschedule later. This company is a joke! Schedule with anyone else and better luck. Save your money and time.