Great
Based on 5,742 reviews
HDIS4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Karey L.
I ordered the wrong size Always underwear. How do I return them?
Reply from HDISSep 22, 2015
We will give you a call. Thank you for your feedback! If you are pleased with our customer service, please be sure to log back into Trust Pilot to change your rating to 5 stars!!! Thanks!
Lillian
This company truly cares about their customers, I received a wonderful introductory package and ordered a very inexpensive sample pack of pull-ups. That is most helpful. I am now determining by rating each sample, which ones will best suit my incontinence needs. I may be able to find some products a.bit cheaper, but the customer service at HDIS is worth the cost. I highly recommend this supplier.
Reply from HDISSep 22, 2015
Thank you for your feedback! We appreciate your business.
Louise
I have been using the Oxytrol I ordered for only 2 days so far, and I think I will be pleased with the product. I did appreciate the prompt service. However, when I order something online I am accustomed to receiving an immediate order confirmation in my E-mail (with details of what was ordered and the charges). When I didn't receive that I began to wonder if I had followed the steps correctly, if the order actually went through, and if I would be charged for something I would not receive. I DID receive the order, though, and the hard copy of the order was in the box. All is well.
Reply from HDISSep 22, 2015
Thank you for your feedback! We appreciate your business. You can check your spam folder to see if the email confirmation didn't go through, and we will check on our end to make sure there aren't any glitches preventing emails from being sent out to customers.
Judy
I received my first order from HDIS in about 4 days. Technically I believe it was actually it was 3 days as I placed the order in the wee hours of the night. I was well pleased with the product. I will definitely be a repeat customer.
Reply from HDISSep 22, 2015
Thank you for your feedback! We appreciate your business.
Patricia
I like the fact its no nonsense ordering, you make an order and its there in a few days. You're not waiting very long for your order and it comes in brown boxes so if you have nosy neighbors they don't really know what you've order. Thank you!
Reply from HDISSep 22, 2015
Thank you for your feedback! We appreciate your business.
Rena
Wonderful price,great service and very speedy delivery. Will order from them next month and in the near future
Reply from HDISSep 22, 2015
Thank you for your feedback! We appreciate your business.
CEC
Thanks for getting our product to us in a timely manner and for answering all questions ahead of time. We also appreciate being sent a couple of samples to determine which product would be best.
Reply from HDISSep 22, 2015
Thank you for your feedback! We appreciate your business.
Mary Kay W.
I love the service and pricing of HADIS They are fast and efficient on all orders
Reply from HDISSep 21, 2015
Thank you for your feedback! We appreciate your business.
