Great
Based on 5,742 reviews
HDIS4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Sandra
I ordered a product I was having difficulty finding in local stores so I decided to order it on line. The sizes, packging amounts and variety offered were great. I will definitely use this sight to order again.
Reply from HDISJun 30, 2015
Thank you for your feedback! We appreciate your business.
Mary
Same as above.
Reply from HDISJun 30, 2015
Thank you for your feedback! We appreciate your business.
Janet
My father has tried many products for incontinence which is not something any elderly person wants to deal with. All of the pharmacy products have been tried and just weren't good enough. Tranquility has been his "go to" product ever since he researched it online and we decided to try it. Very happy and relieved to find an overnight product that doesn't need changing and keeps you dry!
Reply from HDISJun 30, 2015
Thank you for your feedback! We appreciate your business.
Michael
Not a good experience:a first: While tracking my order I discovered that it is being returned to the company, because when Fed EX handed the package over to the USPS, they somehow determined that the address wasn't deliverable ; although My address is correct in my profile. So here I am down to my last diaper and no delivery is in sight, but luckily it didn't end there: A customer care representative, Michelle, from HDIS reads about my dilenma and contacts me to resolve the issue. She makes another order for the items I origially order, since waiting for their return to HDIS would have been an intolerable delay. She has it shipped next day Air with UPS, a $53.00 cost. Yes that's right!! The company paid the incrreased shipping cost at no extra charge to me. They truly put the word "service" in their Customer Service. Above and beyong the call of duty.
Reply from HDISJun 30, 2015
Michael, I am so sorry to hear about your experience. A customer care representative will call you this morning to figure out an option! Thanks.
Florence
they fit very well feel like reg. underwear. i will be ordering more
Reply from HDISJun 29, 2015
Thank you for your feedback! We appreciate your business.
Doris
The service, speed, professionalism of staff, packaging and quality of products go above and beyond my expectations.
Reply from HDISJun 29, 2015
Thank you for your feedback! We appreciate your business.
Renee
I like the fast shipment and quality of the product.
Reply from HDISJun 29, 2015
Thank you for your feedback! We appreciate your business.
Karen
Delivery is not the fastest, so plan ahead. webste badly organized, very slow, and hard to use. But Real customer service more than makes up for it. Fiendly, helpful, real people, easily avaiable during business hours, no electronic or voice-operated menus. They really want to help you navigate the wide variety of choices, sizes, etc, always in stock.
Reply from HDISJun 29, 2015
Thank you for your feedback! We appreciate your business.
