Average
Based on 16 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
headsetadvisor.com is listed under Appliances & Electronics.
headsetadvisor.com (headsetadvisor.com) has 16 customer reviews on Folks Told, with an average rating of 3.7 out of 5.
Showing 5 reviews with 1 star · Clear filters
Harrison
W końcu znalazłem to, czego szukałem! Kupiłem słuchawki na tej stronie, a rezultat przekroczył moje oczekiwania. Dźwięk jest niesamowity, basy są głośne, a wysokotony są czyste. Nie wierzę, że za taką cenę można dostać tak dobre urządzenie. Warto każdą grosz. Jeśli szukasz słuchawek, które nie tylko wyglądają dobrze, ale i dają perfekcyjny dźwięk, to ta strona jest idealnym wyborem. Polecam!
Nik F.
This company is a complete scam. You should run from them. I called and spoke with Josh about the possibility of ordering several hundred headsets, and Josh was going to send me a couple of samples, and when I had not heard anything from him, I checked back today, and some idiot said that a supervisor had contacted the authorities... These idiots have no idea what they are doing, and instead of simply saying they can't handle a large order, they come up with some nonsense, as justification for their failure... I have put six interns on the internet to spread the word on these idiots. And they have a 2.9% on here, which says it all.
Reply from headsetadvisor.comJun 12, 2025
Thank you for the feedback. After reviewing your inquiry, including the details provided during your conversation with our advisor, Josh, we identified several inconsistencies, such as the shipping address being a hotel, which raised concerns about the legitimacy of the order. For someone needing several hundred headsets, it's not common to not have a business shipping address. As a result, we made the difficult decision not to proceed with the request to protect our business and maintain our commitment to secure transactions. If you have additional details to share, please contact us at [email protected], and we’ll be happy to address any concerns.
Patrick O.
i ordered a product from them, they said they were canceling the order because the prince was wrong on the site. I offered to pay any difference, i just really needed the product and they said no. Will never buy from them again.
Reply from headsetadvisor.comJun 12, 2025
Thank you for for sharing your experience and I apologize we fell short on this order. We'll use this feedback to improve in the future. If there's anything we can do to regain your trust in the future, please email [email protected] and we'll do our best to assist.
AhmHalo
Horrible customer service. Will not accept my return for my defective headset. Selling used defective headsets as new.
Reply from headsetadvisor.comFeb 26, 2025
Thank you for your feedback and we're sorry to hear you have a defective headset. We accept all returns within 30 days, so this must have been well outside the return period. The good news is you are covered with a warranty from the manufacturer so please contact us and we can help ensure you get a warranty replacement at no cost.
Preye V.
After watching some helpful videos on headsets on Youtube demonstrating noise cancellation of various headsets, I decided to buy from them on their website. I had decided on the Yealink H64 but I run Linux and Yealink USB Connect is Windows and Mac only. I reached out on the chat to get advised and was told nothing runs on Linux and they disconnected the chat when I asked them to advise me. No advise. No direction. Just dismissed and banned from chat. I'll buy elsewhere. Github has many open source projects for Yealink. I'm sure I'll find a solution there. Crap experience.
Reply from headsetadvisor.comMar 15, 2025
Thank you for taking the time to share your feedback, we truly value it as a chance to improve. We reached out to you directly to better understand your experience but haven’t heard back. During the chat, it sounds like we were trying to confirm your order details to assist you further, but it seems the conversation got disconnected. After reviewing our records, we couldn’t find an order matching your description from Headset Advisor. We’d love to resolve this for you, if you have an order number or more details, please let us know so we can make things right!
