Great
Based on 2,418 reviews
Headway4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
John P.
Headway is responsive and professional. They keep practitioners informed. They are quick to offer help. Getting clients on board is smooth and efficient.
Reply from HeadwaySep 26, 2023
Thank you for the feedback! Glad to have you here.
Rachel F.
Headway is a breath of fresh air in a fog of multiple remote behavioral health options. They are easy to navigate and provide prompt and competitive reimbursement. Thank you Headway. Keep up the good work.
Clare K.
I've been with Headway for about 2 years. Everything runs very smoothly with them. I think they're the best online agency/biller of them all. They give you a lot of support as well, like marketing, profile writing and more. They're always there to help.
Jana
Headway makes being able to take insurance so easy! I am so glad that I am able to offer my clients this option. Billing and payment through Headway is awesome. They also offer trainings on writing progress notes and their customer service has been great as well.
Melissa
I am happy I decided to go with Headway when I established my own practice.
Laura D.
Seamless, one stop shop for mental health providers and clients. Excellent service! I highly recommend.
So O.
I've been practicing on my own for going on a year now. As independent contractor I dabble in many different online Platforms in order to ensure billing, as well as scheduling for my clients. I find Headway relatively simple to you, as well as just extremely user friendly. Being paid twice a month is also beneficial and very helpful when you are working as an independent contractor. Reaching out to the Headway staff is very easy and they reply to you as soon as you send them an email. I'm definitely going to continue to partner with Headway as my practice grows I highly recommend them.
Reply from HeadwaySep 21, 2023
So glad to hear it! Thank you for the feedback.
Tania S.
I’ve had nothing but good experiences with Headway. They provide a stress-free credentialing process with major insurance entities, competitive reimbursement rates, & a reasonable timeline for claims submissions. The best part, though, is that you can reach an actual human being for support quickly and easily! They create a pro-therapist & pro-client experience. I’ve already referred several colleagues, and they love Headway as well!
Reply from HeadwaySep 21, 2023
Thank you for the feedback!
