Great
Based on 2,418 reviews
Headway4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
Bekah
Before Headway, I spent hours a week following up with insurance companies on claims, and trying to chase down payments. It was frustrating and often a waste of time. Headway has been a blessing, and a way to consistently get a payment and also the most effective credentialing system. And they don’t charge a fee!
Abayomi N.
As a headway therapist you are treated with respect,given an excellent compensation and you have all the billing drama put in Headways lap.Great company
Tina S.
I love that headway completely takes care of the billing so I can just focus on doing therapy. There have been occasional issues with client billing but they are corrected pretty quickly by customer service. I also love that there is a built-in EHR that I can use instead of having to pay a monthly fee for one.
ify O.
Easy verification process, no struggle with getting paid and no surprise bills down the road.
mollie O.
I began working with the Headway to ease my load as a private practitioner in working with insurance companies, however, my partnership with Headway has offered me so much more than that. The ease and support in communication with insurance companies continues to be the biggest burden of my shoulders but it has also been wonderful to experience Headway respond to the PHE and changes that correspond with the end of the PHE by prioritizing support for providers and thus for people seeking affordable and accessible mental health support. Headway takes provider feedback seriously as seen by their open and ongoing communication with providers as well as the many updates and changes they have made to their platform to make navigating larger systems easier and more efficient. I would highly recommend partnering with Headway at any point in your practice for support on the business end of running a private practice.
Kind Hearted Integrative H.
I’ve been with Headway for over 2 years now and they have made having a private practice so much easier. They streamline the credentialing process and make it simple to add your current patient load. Reimbursement rates are great. I couldn’t recommend them enough.
Elizabeth S.
Headway is easy to use and has giving me the opportunity to expand my patient load through providing a service that makes it easy and effortless for me to see patients with various insurances. Customer service is great as well.
Robin Stilwell, L.
Tracy from the Provider Success team contacted me and provided some practical suggestions to enhance my profile on Psychology Today, which I have utilized. I'm not new to private practice, and she met me where I am. She suggested resources that I had not been aware of and intend to follow up on.
Reply from HeadwaySep 12, 2023
Thank you for the feedback, Tracy is great!
