Great
Based on 2,418 reviews
Headway4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headway is building a new mental health care system that everyone can access by making it easy for therapists to accept insurance. Today, we're the largest mental health provider network in the country, with 34,000 providers across race, gender, ethnicity and specialty working with Headway to serve patients through insurance. Patients can schedule care within 48 hours via one-click booking at headway.co, or can get care through a referral. The company operates in all 50 states and the District of Columbia.
Headway (headway.co) has 2,418 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,508 reviews with 5 stars · Clear filters
Ted H.
I misread the first questions! Everything is great with my secessions!
Reply from HeadwayOct 3, 2026
Hi Ted, Thank you so much for the clarification and for sharing this! We're so glad everything is going great with your sessions. Thanks for being part of the Headway community! – Adam, Headway Team
Brian H.
Headway provides excellent clinician support around insurance issues. The platform is easy to use.
Reply from HeadwayOct 3, 2026
Hi Brian, Thank you so much for sharing this! We're so glad our clinician support around insurance issues and the platform's ease of use have worked well for you. Thanks for being part of the Headway community! – Adam, Headway Team
MIA
Great customer service!
Reply from HeadwayOct 3, 2026
Hi Mia, Thank you so much for sharing this! We're so glad our customer service team has been great for you. Thanks for being part of the Headway community! – Adam, Headway Team
Tracy L.
Quickly responsive
Reply from HeadwayOct 2, 2026
Hi Tracy, Thank you so much for sharing this! We're so glad our team has been quickly responsive for you. Thanks for being part of the Headway community! – Adam, Headway Team
Charles B.
Fast, effective response to Help Ticket
Reply from HeadwayOct 2, 2026
Hi Charles, Thank you so much for sharing this! We're so glad your help ticket got a fast, effective response. Thanks for being part of the Headway community! – Adam, Headway Team
Irene E.
I like my experiences in Headway
Reply from HeadwayOct 1, 2026
Hi Irene, Thank you so much for sharing this! We're so glad your experience with Headway has been a good one. Thanks for being part of the Headway community! – Adam, Headway Team
jdwhotmail.com
Quality communication. Motivational guidance.
Reply from HeadwayOct 1, 2026
Hi there, Thank you so much for sharing this! We're so glad the communication and guidance have felt supportive as you get started. Thanks for being part of the Headway community! – Adam, Headway Team
Alexandra Brooke M.
I feel like aside from a couple of tech glitches that were resolved reasonably quickly, Headway allows me to run a thriving practice and GREATLY reduces my insurance burden. The only piece that I'm missing is the capacity to bring on an associate and 'bill as a supervisor' which is something I wish I could do.
Reply from HeadwayOct 1, 2026
Hi Alexandra, Thank you so much for sharing this! We're thrilled Headway is reducing your insurance burden and supporting your thriving practice. We'll make sure your interest in supervisory billing for bringing on an associate gets to the right team. Thanks for being part of the Headway community! – Adam, Headway Team
