Great
Based on 82 reviews
Domer Laser4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DOMER TECHNOLOGY CO LIMITED was founded in 2017. We specialize in drug-free, no-side-effect healthcare solutions. Our primary products are laser therapy devices, and we also supply LED light therapy devices and other physical therapy instruments, dedicated to enhancing the quality of life for users worldwide.Our goal is to become the leading international brand for home-use pain laser therapy devices and to establish a century-long enterprise that continues to lead the industry. Our mission is to empower chronic pain patients to become their own doctors, helping 1,000,000 chronic pain sufferers lead healthier lives by providing safe, effective, and affordable home-use laser therapy devices.
Domer Laser (healthcaremarts.com) has 82 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
82 approved reviews, newest moderated first
Bobbie E.
Easy to use. There should have been more information in the packaging on using the laser BUT there is information on the website. Also I just received an update on using the laser for various conditions which was a huge help. So far am happy with the product.
MK G.
I ordered this to try. It did not seem effective and the recommended duration and frequency will not work with my patients. They are completely unreachable to pursue “free return.” I will change this review if I ever hear back but for now I am out $400 and have a useless unit.
Reply from Domer LaserJul 9, 2026
Are you Mary kay Graves? I noticed your received the package at June 30, we never said Domer Laser can get the fast result within 6 days. Second, your order is still in the warranty term, you can connect us for return, but you choose the way to threaten us and left the bad review, your behavior wasn't respect us and yourself. Are you always treat others in this way, spoke bad and threaten? That's so sad!
ER
ATTN TRUSTPILOT: The business reply below violates guidelines by posting my personal information. Please Investigate and remove. Thank you I bought a laser for myself in April of 2026. It was helping so much. All the sudden it stopped working and I have used every way to contact Domer and keep getting the run around. I have had a rude message sent to me and still waiting on help for warranty help I looked up phone number in the USA and it doesn’t work. It’s not like I spent $20 bucks for something. I spent hundreds and it stopped working and I can get no support. It was a good product while it worked but after the sale service is lacking or there is not going to be any. Update: I was accused of many things in the review left by Domer after just giving my “after the sale warranty issue. I kept all of the communication between us because I couldn’t believe the treatment. I have sent multiple request for the pay pal information to pay for shipping. I just get a generic response about Domer lasers. I don’t threaten people. I am going to show what was said to me and hopefully it will be the end of all this. This is one of many hateful things I was told……. “After you delete your review then we will give you support.”
Reply from Domer LaserJul 9, 2026
Are you Emnma Roe is your email [email protected]? I checked all the record between you and our people, they supported your problem immediately, and told you how to solve the problem. As you have used your Domer Laser two months, then the laser didn't work from the video you supplied, we didn't ask you return your laser which you said didn't work and didn't test if your laser was broken due to your reason or not. My colleague told you we will supply you the new laser free, but the buyer should pay for the shipping charge of the new laser. But as I know you didn't pay us the shipping charge up to now, and made the bad fake review for us to threaten us. Even through your such bad behavior, we still shipped out the new package to you. We are still waiting for you paying the shipping cost.
OM
I needed a laser urgently, I purchased on line and requested a ship date, nothing, 3days later I requested a cancellation (bought another with faster delivery) still no answer, one week later I received email that product was shipped, no longer needed! Tried dispute with Credit Card, but since it was delivered (and still unopened) can’t help. They will not answer.
George C.
I have a Domer Laser Model 1300mW Handheld Laser and I use it daily. I use it for Carpal Tunnel and Arthritis issues and it works great! It gives me the pain relief that I was looking for when nothing else worked. The company is great to work with and always answers any questions that I have. The pain relief in my knees and hips is incredible. Truly recommend their products!
Cayla A.
I bought a laser for my performance horses, and I could not be happier with the quality and results I have gotten.
Reply from Domer LaserNov 6, 2025
Thank for your real feedback!We are glad to hear that Domer laser has met your expectations for both quality and result.It's honor to be a part of their wellness team.
Jennifer C.
I purchased a cold laser on the advice of my Great Dane's chiropractor. She is 10 years old and needed a little extra support/help. Once I got it I started using it on her immediately, and then decided to use it on my shoulder too. I am not a medical person but it's obvious to me that it helps alleviate inflammation in both my dog and myself, and that alone made it worth it. I'm sure there are other beneficial aspects too, because we both have better range of motion in the areas I've been working on.
Reply from Domer LaserNov 3, 2025
Thank you for sharing your experience! We are delighted to hear that the inflammation in you and your dog has subsided, and our laser has significantly helped both your dog and your own shoulder. Relieving pain and promoting recovery—this is precisely the core expertise of our laser treatments. We wish you all the best!
Mario
I purchased a class 4 laser with 10W output for our physical therapy clinic. The laser therapy has helped many of our clients heal from acute and chronic injuries, and I'll sometimes use it for my own aches and pains. I'm very happy with this purchase!
Reply from Domer LaserNov 3, 2025
Thank you for your honest review, we are glad that our product can help your physical therapy clinic. We are committed to alleviating pain and promoting recovery, and we are very happy to receive your recognition.
