Health Coach InstituteReviews of healthcoachinstitute.com

Reply from Health Coach InstituteJul 8, 2026

Thank you for your feedback, Lesley! We apologize that deferring to a class beyond the February 2026 cohort was not an option late last year. I'm so glad we were able to connect recently about the option to join us for our Fall 2026 class, and I look forward to hearing back if this timing does end up working out for you.

Reply from Health Coach InstituteJul 24, 2026

Thank you for sharing your feedback and concerns, Silvia. We are so sorry to hear this, as this is not the experience we aim to provide for our students. We've reviewed the series of communications with our team members and have taken note of where this process may have been confusing - please accept our sincere apologies for this! It looks like payments may be a concern at this time. If we can assist with a payment arrangement to get you back on track, we'd love to help out. Please reach out to us any time at [email protected] if you would like to resume the program, and we will be on the lookout for your message to ensure that you get the help you need quickly.

Reply from Health Coach InstituteJun 5, 2026

Thank you for taking the time to share your concerns, Kayla. We value all student feedback, and we are always eager to improve the experience of both our students and prospective students. We also appreciate you voicing your concerns with us last year in July 2025. Although we wish we were able to offer you a different solution at that time, because your request came over a year after the date of enrollment, we were unfortunately unable to provide a refund after that amount of time had passed. After reviewing the communications with our team, it sounds like the primary concern was that you had not secured a client yet and that this was an anticipated outcome after conversations you had with your enrollment advisor. While we strive to deliver exceptional Health & Life Coach training programs that prepare students for entering the field as certified coaches, we do also recognize that there are steps our graduates must take in order to begin building their practice and attracting clients as a new coach. We will be following up soon via email with some helpful resources and tools that will be a good starting point in continuing the search for clients as you get started as a Health & Life Coach. Thank you again for your honest insights, and we look forward to supporting you further.

Reply from Health Coach InstituteMay 8, 2026

Thank you for sharing your perspective. We understand that cancellation policies can feel disappointing, especially when your circumstances or plans change after enrollment. At HCI, the cancellation window and payment terms are included within the enrollment agreement and terms that students review and agree to prior to enrolling. We strive to make these details available throughout the enrollment process so students can make the decision that feels right for them. We truly appreciate you taking the time to share your experience and perspective. We understand this situation has been frustrating, and feedback like yours helps us continue evaluating how we communicate and support students throughout the enrollment process. We sincerely wish you the very best moving forward.

Reply from Health Coach InstituteMay 8, 2026

We’re sorry to hear that you feel this way. HCI is committed to providing transparent enrollment information, including our cancellation policy and enrollment terms, which students review and agree to prior to joining the program. We understand that circumstances can change, and we know these situations can be frustrating. We appreciate your feedback and wish you the best moving forward.

Reply from Health Coach InstituteMay 8, 2026

Thank you for sharing your experience and thoughtful feedback! We’re so glad to hear the coaching techniques felt valuable and impactful for you. As HCI continues to grow and evolve, program updates are introduced over time, though many students are still actively working through and benefiting from BHLC as it currently exists. We also appreciate your thoughts on the business-building content and are happy to hear the Coaching Zones helped fill in some of those gaps. We will be sure to share your feedback with our internal teams, and hope you continue to utilize the HCI resources you have for your coaching career! Wishing you lots of success!