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HealthTap Reviews | Read Customer Reviews of healthtap.com

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Health & Medical
Pharmacy & Medicine
HealthTap

HealthTapReviews of healthtap.com

Pharmacy & Medicine
2465 Latham Street, 3rd Floor, Mountain View, California

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3.4

Average

Based on 218 reviews

HealthTap3.4

Reviews218 About Contact

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Rating breakdown

5 star49%
4 star11%
3 star6%
2 star4%
1 star31%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About HealthTap

Your personal doctor, one tap away.HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.

HealthTap (healthtap.com) has 218 customer reviews on Folks Told, with an average rating of 3.4 out of 5.

Also known as: healthtap.com
Website: healthtap.com
Category: Pharmacy & Medicine
Location: Mountain View, California
Listed on Folks Told: 2026

Contact & location

healthtap.com
support@healthtap.com
2465 Latham Street, 3rd FloorMountain View, CA 94040

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 15% of reviews.
Most recent review: September 2026.

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HealthTap reviews

218 approved reviews, newest moderated first

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Michael S.
Aug 6, 2019
Impressed
Thorough questions; knowledgeable and prompt responses.
Report
Misty R.
Aug 6, 2019
I love HealthTap!
I love HealthTap! I’ve used it many times and the doctors are always very helpful and professional. It also takes the worry out of walking into a doctors office and risking getting something worse than you already have.
Report
Brad G.
Aug 6, 2019
My favorite healthcare organization
My favorite healthcare organization, would stack us up against anyone, look at our reviews from customers !
Report
Dr. Rawhi O.
Aug 6, 2019
Outstanding venue for free basic health…
Outstanding venue for free basic health advice
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Jovita Anyanwu M.
Aug 6, 2019
Provides opportunity for people to gain…
Provides opportunity for people to gain health knowledge and get advice from American trained physicians at no cost. Also provide paying patients high quality prime telemedicine care
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Charles G.
Aug 6, 2019
Tell mds of new appt by text rather…
Tell mds of new appt by text rather than by email
Report
Dr. Mark L.
Aug 6, 2019
Real free advice
Best platform I have seen for patients to get quick expert advice even if that advice is see a doctor in person. Great resource especially for people who don’t have regular access to a doctor or specialists!
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Arnold M.
Aug 5, 2019
Succinct
An excellent site. Allows patient to ask succinct health care question. Allows practitioners to then give them direction in obtaining health care.
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