hear.comReviews of hear.com

Vision & Hearing
396 Alhambra Circle #S1200, Miami, Florida

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4.6

Excellent

Based on 2,023 reviews

hear.com4.6

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hear.com

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.

hear.com (hear.com) has 2,023 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Folks Told: 2026

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Maria P.

Nov 20, 2023

Wonderful hearing aids!

When I contacted Hear.com, I was just looking around at their website to see how I could go about getting affordable hearing aids. I wanted to get hearing aids for both ears, not just one. I can't quite remember but I think I received a phone call from Sheila to discuss why I thought I needed hearing aids. Sheila was so nice, informative, and professional that I thought, why not? I would have a 45-day trial, get a free hearing test, and speak with a professional audiologist. Wow was I surprised! I did my test in my home, with Gina, and she was so helpful in advising me my test results, why I would benefit with hearing aids, (a pair), and that I did have mild hearing loss. Having gone through this before, I knew I had the right person and company that I was dealing with. I am very happy with my hearing aids, I can actually hear total conversations clearly now, in groups, and I don't have to have the volume so high on my TV! My family is very appreciative of that as well! Overall, everyone that I dealt with was friendly, professional, and knowledgeable, and I felt very comfortable going through Hear.com. I even relayed their info to my health insurance company and hopefully they might put them on the insurance preferred provider list.

Reply from hear.comNov 21, 2023

Maria, thank you so much for taking the time to leave us an online review. We are absolutely thrilled to learn about your positive experience with your new hearing aids, and we sincerely appreciate the feedback about our services. Success stories such as yours are what keep us motivated to help others hear well to live well. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team

About hear.com

hear.com (hear.com) has 2,023 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Folks Told: 2026

hear.com reviews

Showing 1,664 reviews with 5 stars · Clear filters

LeeAnn
Dec 22, 2023
Remember it takes time to get use to aids being in your ears and adjusting them to your surroundings!! Once you do you will be amazed at what you had been missing!!
Hear.com is amazing!! They are very helpful and very easy to do on your own time in your own house!! I am very grateful to have my hearing back!! Thank you hear.com!!
Reply from hear.comDec 22, 2023
LeeAnn, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids and our services. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team
Mary F.
Dec 11, 2023
Easy
Easy, everyone was super nice. I’m delighted w the service. Even more delighted that I do not need hearing aids.
Reply from hear.comDec 12, 2023
Mary, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our team. Should you wish to return to our services in the future, our doors are always open to you! -Samantha, Customer Success Team
Michael T. W.
Nov 27, 2023
High level of follow-up
I’m obviously thrilled to be hearing better, but I surely did not expect the excellent follow-up by Donna at Hear.com. Having my questions answered promptly and thoroughly was very reassuring. Great experience!
Reply from hear.comNov 28, 2023
Michael, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids, and we sincerely appreciate the feedback about your consultant, Donna. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team
Wayne E.
Nov 27, 2023
Very friendly and polite service
Very friendly and polite service. Answered questions very well and helped set up IPhone properly. Made minor adjustments with no question.
Reply from hear.comNov 28, 2023
Wayne, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our services. Should you need anything, please do not hesitate to contact us. Happy hearing! -Samantha, Customer Success Team
Roger P.
Nov 24, 2023
Excellent hearing aids. Lousy travel charge
The hearing aids are great! The only problem I have with them is the charging devices. I have the travel ones and they are not easy to use. They are hard to put the aids in and worst of all when I put them in, they flash and make sleeping difficult.
Reply from hear.comNov 28, 2023
Roger, thank you for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids. Please know that the charger blinks when it is charging. However, you can place the charger face down so the lights are not so bright at night. Should you need additional assistance with properly placing the devices in the charger, please reach out to us. Happy hearing! -Samantha, Customer Success Team
Maria P.
Nov 20, 2023
Wonderful hearing aids!
When I contacted Hear.com, I was just looking around at their website to see how I could go about getting affordable hearing aids. I wanted to get hearing aids for both ears, not just one. I can't quite remember but I think I received a phone call from Sheila to discuss why I thought I needed hearing aids. Sheila was so nice, informative, and professional that I thought, why not? I would have a 45-day trial, get a free hearing test, and speak with a professional audiologist. Wow was I surprised! I did my test in my home, with Gina, and she was so helpful in advising me my test results, why I would benefit with hearing aids, (a pair), and that I did have mild hearing loss. Having gone through this before, I knew I had the right person and company that I was dealing with. I am very happy with my hearing aids, I can actually hear total conversations clearly now, in groups, and I don't have to have the volume so high on my TV! My family is very appreciative of that as well! Overall, everyone that I dealt with was friendly, professional, and knowledgeable, and I felt very comfortable going through Hear.com. I even relayed their info to my health insurance company and hopefully they might put them on the insurance preferred provider list.
Reply from hear.comNov 21, 2023
Maria, thank you so much for taking the time to leave us an online review. We are absolutely thrilled to learn about your positive experience with your new hearing aids, and we sincerely appreciate the feedback about our services. Success stories such as yours are what keep us motivated to help others hear well to live well. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team
Mary L.
Nov 15, 2023
The entire process
The entire process, from the equipment delivery to the audiology assessment, was easy and step by step instructions were given.
Reply from hear.comNov 21, 2023
Mary, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our Teleaudiology services. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team
Dale W.
Nov 15, 2023
I can’t say enough good things about…
I can’t say enough good things about everyone involved with the process of getting the correct settings and the follow ups. I have finished the process with the knowledge that someone will always be there should there ever be a problem . I always felt very comfortable with everyone involved in the process.
Reply from hear.comNov 15, 2023
Dale, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our services. Should you need anything, please do not hesitate to reach out to us. Happy hearing! -Samantha, Customer Success Team

hear.comReviews of hear.com

Rating breakdown

What customers rate

About hear.com

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hear.comReviews of hear.com

Rating breakdown

What customers rate

hear.com reviews

Remember it takes time to get use to aids being in your ears and adjusting them to your surroundings!! Once you do you will be amazed at what you had been missing!!

Easy

High level of follow-up

Very friendly and polite service

Excellent hearing aids. Lousy travel charge

Wonderful hearing aids!

The entire process

I can’t say enough good things about…

About hear.com

More in Vision & Hearing, Florida

GogglesNMore

Vicci Eyewear

eyeBOGO

Designer Eyes

hear.com reviews

Remember it takes time to get use to aids being in your ears and adjusting them to your surroundings!! Once you do you will be amazed at what you had been missing!!

Easy

High level of follow-up

Very friendly and polite service

Excellent hearing aids. Lousy travel charge

Wonderful hearing aids!

The entire process

I can’t say enough good things about…