Gerald G.
That if they are having trouble hearing, this is the place to goe place to go
For many years since l was a child l could not hear hardly anything in my left ear, now l can ,l am very Greatfull that l can hear everything, thank God 🙏

Excellent
Based on 2,023 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.
hear.com (hear.com) has 2,023 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 1,664 reviews with 5 stars · Clear filters
Gerald G.
For many years since l was a child l could not hear hardly anything in my left ear, now l can ,l am very Greatfull that l can hear everything, thank God 🙏
Rex P.
Expert help and great customer support. I like doing the setup myself from home.
customer
I used COSTCO and Beltone for previous hearing aids. Neither hearing aids worked very well to hear is large buildings like a Church, Kiwanis meeting, or theaters. The hear.com hearing aids helped a lot in these venues. Hear.com is more expensive than COSTCO and about $2,000 less than Beltone. The Hear.com online testing was a very pleasant surprise.
Reply from hear.comOct 23, 2026
Hi, Thank you for sharing your experience with hear.com! We’re so glad to hear that your new hearing aids have made such a positive difference, especially in places like church, meetings, and theaters where hearing clearly can sometimes be challenging. It’s also wonderful to know that our online hearing test was a pleasant surprise and that you found the process convenient and comfortable. We understand that hearing aids are an important investment, so it means a great deal to know that you’re happy with your experience. Thank you again for choosing hear.com and for trusting us with your hearing care! Curtis, Customer Success Team
Jewel B.
Well designed, perfectly working hear aids at a fraction of the cost of those from local hearing aid centers
Reply from hear.comOct 20, 2026
Dear Jewel, Thank you for sharing your experience with hear.com! We’re so glad to hear that you’re happy with the design, performance, and value of your hearing aids. We know how important it is to find hearing aids that work well and feel worth the investment, so it’s wonderful to know that we’ve met your expectations. Thank you again for your kind words and for choosing hear.com. We truly appreciate your trust and support! Curtis, Customer Success Team
Patrice F.
Hear.com checks in frequently especially during your early days, and they are very responsive when needed
Reply from hear.comOct 19, 2026
Dear Patrice, Thank you for sharing your experience with hear.com! We’re so glad to hear that our team’s regular check-ins and responsiveness have made a positive difference in your experience. We know how important it is to feel supported, especially when getting used to new hearing aids, and we’re happy our team has been there when you needed us. Thank you again for your kind words and for choosing hear.com. We’re always here if you need anything! Curtis, Customer Success Team
Ivey
The checking my hearing at home through the iPad went extremely well. Have had very little problems with the aids. Mostly with cleaning them properly and changing filters. Ireizee that is mostly MY problem, not the aids. Would definitely tell anyone how pleased I’ve been with them.
Reply from hear.comOct 14, 2026
Dear Ivey, Thank you so much for sharing your experience with hear.com! We’re happy to hear that your at-home hearing test went smoothly and that you’ve been enjoying your hearing aids. We understand that cleaning and changing filters can take a little getting used to, and our team is always happy to help. If you ever need assistance, please don't hesitate to contact our Customer Support Team at 888.780.3450 or [email protected]. We truly appreciate your kind words and willingness to recommend hear.com to others. Thank you for trusting us with your hearing care! Curtis, Customer Success Team
Karen K.
Hear.com knocks ALL of the competition out of the park! From my initial call, to the hearing aides arriving with a tablet and other diagnostic equipment. I was able to provide hearing test results from a local and highly prestigious university, and they wanted to conduct their own test. I’ll admit, at first I thought: schesister. Nope! Their results matched my results to the letter!! I will also add: I’m not the best patient. I’ve had vestibular problems my whole life, but never understood the gravity. I never understood the ways my body would compensate. I apparently lost most of my hearing because of an ototoxic drug I took in my 20’s. I worked at a nursing home and was exposed over and over to tuberculosis. The drug I took in 1988 for it was isoniazid. Now it’s well documented in being ototoxic. Not only did I lose my hearing. I lost my vestibular processing… and that has been the craziest part of my journey. What pair.com brought me we UNDERSTANDING. Happy New Year’s.My audiologist is amazing and I wouldn’t trade him for the world!! I might be GenX… but this company and its service are unparalleled!!
Reply from hear.comOct 13, 2026
Dear Karen, Thank you so much for sharing your story and your wonderful experience with hear.com. It truly means a lot to us to know that our team has made such a positive difference in your hearing journey. We’re so happy that our team was able to provide not only the care and support you needed, but also a better understanding of your hearing health. It's especially heartwarming to hear how much you appreciate your audiologist and the relationship you've built together. Your kind words mean the world to us, and we're grateful to have earned your trust. Thank you for allowing hear.com to be part of your journey. We're always here for you! Curtis, Customer Success Team
Bonnie W.
From the very beginning, the customer service was very friendly and helpful. The expert for the hearing aids was very patient and informative with the instructions for wearing the hearing aids. The staff was always available in f/u with any questions that you had,and continue with f/u in support.
Reply from hear.comOct 13, 2026
Dear Bonnie, Thank you for sharing your wonderful experience with hear.com. We’re so glad to hear that our team provided friendly, helpful service from the very beginning. It’s especially rewarding to know that your hearing care specialist took the time to explain everything clearly and make sure you felt comfortable with your new hearing aids. We’re also happy that our team’s continued follow-up and support have made a positive difference. Thank you again for your kind words and for trusting hear.com with your hearing care. We’re always here if you need anything! Curtis, Customer Success Team