hear.comReviews of hear.com

Vision & Hearing
396 Alhambra Circle #S1200, Miami, Florida

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4.6

Excellent

Based on 2,023 reviews

hear.com4.6

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hear.com

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.

hear.com (hear.com) has 2,023 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Folks Told: 2026

hear.com reviews

Showing 1,664 reviews with 5 stars · Clear filters

Richard Larry R.
Jan 9, 2023
These people truly care…
These people truly care whether or not you can successfully hear again. From start to finish I had an individual who guided me through the experience of getting good hearing aids. I would highly recommend them if yiy are looking to be part of the hearing community again.
Reply from hear.comJan 11, 2023
Richard, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience, and we sincerely appreciate the feedback about our services. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Francine O.
Dec 24, 2022
Very helpful
I have had other company’s hearing aids. The service was terrible. With Hear.Com I have had wonderful service. If I have a problem, I can get quick attention
Reply from hear.comJan 11, 2023
Francine, thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about our services, and we are thrilled to learn about your experience. Please do not hesitate to reach out if you need anything. Happy hearing! -Sami, Customer Success Team
Melissa
Dec 9, 2022
Great customer service and unparalleled convenience!
I loved the convenience of being able to get hearing aids sent to me and all adjustments done at home. The staff was absolutely fabulous. I have told many people about this company already. What's not to love?
Reply from hear.comDec 13, 2022
Melissa, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with our Teleaudiology platform, and we sincerely appreciate the kind feedback about our staff. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
TOM D.
Nov 23, 2022
I’m very happy with the results I’ve…
I’m very happy with the results I’ve been getting from my new hearing aids. I don’t even realize that I’m wearing them.
Reply from hear.comNov 28, 2022
Tom, thank you very much for taking the time to leave us an online review. We are thrilled to learn about your positive experience with your new hearing aids. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success team
Marilyn
Nov 16, 2022
Michelle was informative and helpful
Michelle was informative and helpful! The kit made sure we were prepared.
Reply from hear.comNov 16, 2022
Marilyn, thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about your consultant, Michelle, and our Teleaudiology program. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success team
Peter D.
Oct 28, 2022
Staff was great
Staff was great, Took great pains to listen and ask me questions. The kit that was sent for the online visits was easy to use and functioned as directed. The phone contacts were great. The aids have worked very well to date and I can hear things I haven't heard in a while, like the hoot owl I heard the other night after church Owls make very little noise. Conversations with my wife are easier. The only thing that bothers me is the noise of TV commercials. Anyway, life is much better, except the earpieces are often hard to handle,
Reply from hear.comOct 28, 2022
Peter, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience and we appreciate the feedback about our services. It is such a great feeling to be able to hear sounds you haven't heard in a long time! Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Kathy
Oct 22, 2022
Extremely happy with whole experience
This is my first experience with hearing aids. The complete box of equipment arriving at my home, made the whole experience very favorable. I never had to leave my home. I was nervous about the zoom process, but they made it so easy & seemless. I was very impressed. Then the audiologist doing the testing was so friendly, unintimidating, knowledgeable & patient. So many of my friends have hearing aids that they complain about & don't wear that kept putting hearing testing off. Now that I have them, wear them faithfully & actually like them, my friends are now rethinking theirs. I've compared prices with friends & they all agree, you, apparently, get what you pay for (if you can't wear them, it's just money sitting in the drawer). I couldn't be happier with the whole experience.
Reply from hear.comOct 24, 2022
Kathy, thank you so much for taking the time to leave us an online review. We are absolutely thrilled to learn about your positive experience with our Teleaudiology program and we appreciate the feedback about services. Success stories like yours are what keep us motivated to help others hear well to live well. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
William B A.
Oct 21, 2022
Doin exactly what I was told they would…
Doin exactly what I was told they would do. Therefore that’s what I expected. It’s that simple. Great product and great service from local Elite Hearing!
Reply from hear.comOct 21, 2022
William, thank you so much for taking the time to leave us an online review. We are thrilled to learn about your positive experience and we sincerely appreciate the feedback about our services and the services of the local provider. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team

hear.comReviews of hear.com

Rating breakdown

What customers rate

About hear.com

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hear.comReviews of hear.com

Rating breakdown

What customers rate

hear.com reviews

These people truly care…

Very helpful

Great customer service and unparalleled convenience!

I’m very happy with the results I’ve…

Michelle was informative and helpful

Staff was great

Extremely happy with whole experience

Doin exactly what I was told they would…

About hear.com

More in Vision & Hearing, Florida

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Designer Eyes

hear.com reviews

These people truly care…

Very helpful

Great customer service and unparalleled convenience!

I’m very happy with the results I’ve…

Michelle was informative and helpful

Staff was great

Extremely happy with whole experience

Doin exactly what I was told they would…