hear.comReviews of hear.com

Vision & Hearing
396 Alhambra Circle #S1200, Miami, Florida

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4.6

Excellent

Based on 2,023 reviews

hear.com4.6

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hear.com

Founded in 2012 in Germany and now based in Miami, FL, and Denver, CO, hear.com is the fastest-growing online hearing care company and the world’s largest provider of quality hearing aids. Our mission is to make quality hearing care accessible to everyone, regardless of lifestyle, budget, or location.At hear.com, we believe in personalized hearing care. Our innovative business model integrates advanced online marketing, free consultations with hearing experts, and a network of top audiologists to ensure exceptional service.We address barriers to hearing care, including access, stigma, and cost. Our award-winning products include the hear.com Horizon IX Hearing Aids, which offers advanced technology for clear speech and seamless conversations, and our Clinic-In-A-Box™ Tele-Audiology service, delivering high-quality care from home.We provide a 45-day no-risk trial and a 100% money-back guarantee, enhancing customer confidence. Our dedication to service has earned accolades from Newsweek and an A+ rating from the Better Business Bureau, along with numerous awards such as the Big Innovation Award and the Red Dot Design Award.Visit www.hear.com for more information.

hear.com (hear.com) has 2,023 customer reviews on Folks Told, with an average rating of 4.6 out of 5.

Website: hear.com
Category: Vision & Hearing
Location: Miami, Florida
Listed on Folks Told: 2026

hear.com reviews

Showing 1,664 reviews with 5 stars · Clear filters

Timothy B.
Feb 11, 2022
Everyone that I talked to were…
Everyone that I talked to were extremely helpful. This was my first experience with hearing aids and I had no idea what to expect. They allowed me to wear them for about twenty minutes just to see what to expect. I've had mine for about three months now and can't go without them.
Reply from hear.comFeb 14, 2022
Hi Timothy! Thank you very much for taking the time to leave us an online review. We understand that hearing aids are a lifestyle adjustment and we are thrilled to hear that you can't go without wearing them. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Bill C.
Jan 27, 2022
fast efficient service and feel welcome…
fast efficient service and feel welcome when I go in for service. Assistant has longevity in office and knows the business.
Reply from hear.comJan 28, 2022
Hi Bill! Thank you so much for taking the time to leave us an online review. We sincerely appreciate the positive feedback about our fast and efficient services. Please do not hesitate to reach out to us if you need anything. Happy hearing! - Sami, Customer Success Team
Annabel C.
Jan 27, 2022
These help in preventing hearing loss…
These aids are very easy to use and almost invisible. I have already referred many of my friends to this product. Unlike glasses, hearing aids help keep my hearing in tact so I decided to use them as a preventative tool. I’m very happy with my decision!
Reply from hear.comJan 27, 2022
Hi Annabel! Thank you so much for taking the time to leave us an online review. We are ecstatic to learn that you are referring your friends to our hearing aids. It is great to learn how happy you are with this decision. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Sue M.
Jan 27, 2022
These aids are really terrific as are the people who provide them.
I’ve worn hearing aids for several years. I paid a lot of money for them. I went to my audiologist often for cleanings and NEVER was I asked the kind of questions or given as much explanation and assistance as I have had with Hear.com aids. The entire experience was so through and professional, from start to finish. They are there for me all the way and I’ve never heard as well as I have these past 2 weeks. I am hearing entire words, whole sentences, saying the annoying “huh” or I didn’t catch that has STOPPED and I’m feeling more confident. My family is relieved as well. They are an amazing improvement over my more expensive aids of the past. Gratefully, Sue Morrison
Reply from hear.comJan 27, 2022
Hi Sue! Thank you so much for taking the time to leave us an online review. We are so thrilled to hear that you are loving your new hearing aids and our services. We understand that hearing aids are not only a lifestyle adjustment but also an investment. Because of this, we want to make sure you feel 100% comfortable with your new devices. Success stories like yours are why we love what we do. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Robert B.
Jan 4, 2022
Everyone I talked to was very nice and…
Everyone I talked to was very nice and friendly and the hearing aids arrived very quickly.
Reply from hear.comJan 7, 2022
Hi Robert! Thank you for taking the time to leave us an online review. We appreciate the positive feedback about our friendly and efficient services. We appreciate your consideration in our company for your hearing care needs. Should you wish to return to our services, our doors are always open to you. -Sami, Customer Success Team
Rajendra K.
Jan 4, 2022
Best Customer Service
I really appreciate CS Agent's honest advise.
Reply from hear.comJan 7, 2022
Hello Rajendra! Thank you very much for taking the time to leave us an online review. We understand hearing aids are not only a lifestyle adjustment but also an investment. Because of this, it is always our goal to be open and transparent with you along your hearing aid journey. We appreciate your consideration in our company for your hearing care needs. Should you wish to return to our services, our doors are always open to you! - Sami, Customer Success Team
Selena
Jan 3, 2022
I have the stiletto hearing aids
I have the stiletto hearing aids. Just wanted to say they work great. Hardly noticeable to the point that I’ve had three unfortunate opportunity to accidentally immerse them underwater today. I realized almost immediately what I had done and pulled them out. Dried them and put them back in. They work just fine! They lived up to the IP rating.
Reply from hear.comJan 3, 2022
Hi Selena! Thank you so much for taking the time to leave us an online review. We are excited to know that you are loving your new hearing aids. I am sorry to hear that you have gotten them wet a few times already but I am happy to know they still work. Please reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team
Jessica F.
Dec 18, 2021
Hearing.com has provided amazing…
Hearing.com has provided amazing product and service that has literally changed my life. I would recommend this to everyone and anyone who has hearing issues. The friendly, efficient staff will take the time to properly understand your needs and provide you with the product and services you need.
Reply from hear.comDec 21, 2021
Hi Jessica and Charles! Thank you so much for taking the time to leave us an online review. We are thrilled to hear that your new hearing aids and our services have changed your life. We appreciate the positive feedback about our friendly and efficient staff. We understand that hearing aids are not only a lifestyle adjustment but also an investment. This is why we want to be with you on your journey to better hearing. Please do not hesitate to reach out to us if you need anything. Happy hearing! -Sami, Customer Success Team

hear.comReviews of hear.com

Rating breakdown

What customers rate

About hear.com

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hear.comReviews of hear.com

Rating breakdown

What customers rate

hear.com reviews

Everyone that I talked to were…

fast efficient service and feel welcome…

These help in preventing hearing loss…

These aids are really terrific as are the people who provide them.

Everyone I talked to was very nice and…

Best Customer Service

I have the stiletto hearing aids

Hearing.com has provided amazing…

About hear.com

More in Vision & Hearing, Florida

GogglesNMore

Vicci Eyewear

eyeBOGO

Designer Eyes

hear.com reviews

Everyone that I talked to were…

fast efficient service and feel welcome…

These help in preventing hearing loss…

These aids are really terrific as are the people who provide them.

Everyone I talked to was very nice and…

Best Customer Service

I have the stiletto hearing aids

Hearing.com has provided amazing…