Hearth MartReviews of hearthmart.com

Fast shipping, competitive pricing. I had a minor issue during checkout but got a quick response and resolution from customer service.

Although it took three shipments. FedEx damaged the first two, and the third was shipped via UPS , Ifinaly got my Touchstone Sideline 50" White electric fireplace. Jessica in customer was extremely helpful and was very prompt with messages and phone calls to make it possible. The fireplace is stunning. The flames and colors make an outstanding statement. I highly recommed Hearth Mart. Thank you Hearth Mart.

I have not received my fireplace it’s do to arrive this week sometime. But so far I had a very pleasant experience with Hearthmart from the moment I decided to order it to placing the order. Loved the following up emails with all the friendly words. I myself use to work in customer services so great job. Definitely don’t feel I have to worry about reaching out in case I should have a question or concerns. Let’s hope everything will run smoothly with the fireplace but so far 5 stars from me 😉

Can’t get a update on shipping

Price, timing, and timely updates were all outstanding

Customer service was great. Product as expected. Seasoning now, I'm sure I'll like it. No more moving the bacon to another pan to cook the eggs.