Excellent
Based on 334 reviews
Heatbit4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The first heater that mines bitcoin. Quietly.The way to decentralize and mine bitcoin while quietly warming a room. Yes, this is the start of an appliance revolution.
Heatbit (heatbit.com) has 334 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
334 approved reviews, newest moderated first
Matt N.
really well designed and easy to install and use. Love the product and see my bitcoins ranking up
Reply from HeatbitAug 7, 2025
Hi Matt, We're happy to hear the set up went smoothly, and welcome to the world of income-generating home appliances! Cheers!
Tracku
I was excited by the concept and innovation behind HeatBit and became an early adopter, paying in full for three HeatBit Minis. Initially, I understood the production challenges and remained patient and supportive. However, for nearly two years, I received nothing but monthly excuses and shifting timelines. What finally broke my support was seeing a steady stream of units sent to YouTube influencers for promotion—long after I had placed my order. It was clear my fully paid heaters were deprioritized in favor of marketing efforts. Eventually, I requested and received a refund. But the fact remains: HeatBit used my money, interest-free, to fund influencer campaigns and build media presence rather than fulfill customer orders. Additionally, their advertising is misleading. I was informed by the team that I am not mining Bitcoin with these machines as Non-KYC, and any sats you do receive are tied to KYC—there’s no anonymity here.
Reply from HeatbitJul 18, 2025
Hi there, Thanks for taking the time to share your thoughts. We understand your frustration and sincerely regret that the experience didn’t meet your expectations. As a young company, we hit some serious bumps in production and logistics early on, which pushed timelines way past what we aimed for. It was never our intention to keep you waiting that long, and we understand how disappointing that must have been. Regarding the units sent to influencers — yes, a few were shared to help build awareness, but that was never meant to come at the expense of our early backers. We deeply value the trust you placed in us from the start. About the mining and privacy concerns, we’re sorry if our messaging came across as misleading. To clarify, using Heatbit does not require completion of a Know Your Customer (KYC) process. The only information we ask for is a phone number, which is needed to register the device in the app. This is outlined in our Terms & Conditions. We’re committed to protecting user data and keeping things as simple and transparent as possible. We’re glad your refund went through, and we sincerely appreciate the support you gave us early on. If you ever decide to give Heatbit another shot, reach out to our support team, and we’d be happy to offer you a discount on your next device. We’d love the chance to make it right.
Harrison F.
Very simple and effective space heater. Would be 5 stars if I could configure the mining pool myself.
Reply from HeatbitAug 7, 2025
Hi Harrison, Thanks for your review! Custom mining pool is currently in testing, and we’ll be announcing it as soon as it’s ready, keep an eye on our social channels for updates! Cheers!
Dan P.
Well if you are looking for something that only makes Bitcoin then I guess that's the only thing this thing does . Heat doesn't work and air cleaner only works alone not while making Bitcoin. So just and over expensive Bitcoin machine. And customer support are even worse . Waited over a year for not much.
Reply from HeatbitMar 2, 2026
Hi Dan, We’re really sorry about your experience. I understand how frustrating that must feel, especially after waiting so long. Just to clarify one technical point: the unit always filters air whenever it’s powered on. It has two selectable modes: heating or air purification, but in both cases, air is continuously pulled through the filters. The “air” mode simply runs without heating or mining, while the heating mode includes mining to generate warmth. We see that you previously contacted our support team, and we replied, but we haven’t received a follow-up from you. It’s possible the message didn’t reach you. If the unit is still not performing properly, we’re absolutely ready to step in and resolve this, including arranging a replacement if necessary. Please reply to the last support email or reach out again referencing your earlier case.
manuel O.
Love the customer care Heatbit provides. Not trying to sound like every reviewer but really great way to get into beginner level mining. Pretty cool they let you solo mine now also.
Reply from HeatbitAug 7, 2025
Hi Manuel, We're glad to hear our support team made a difference, and thanks for your review! Happy to have you along the ride :) Cheers!
Max
Ordered a Heatbit miner, took over a year to receive the product. A few months worth of free Satoshis were promised for the delay, but I never received them. Threw away the product packaging before I realized that the warranty is voided if the packaging is not sent in with the malfunctioning heatbit. This company has some unethical shady business practices to void a warranty over packaging. Having said that, the heater works great, too bad I received it after the winter season ended.
Reply from HeatbitMay 23, 2025
Hi Max, thank you for your review. Great to hear your product works great! Regarding delay Satoshis - you simply need to reach out to our support through [email protected] or the app to receive them. Upon checking, we didn't find any request from you on this. Please, kindly reach out. Regarding the packaging&warranty - this is standard practice as a policy. We, however, never enforced the packaging polity strictly, and for any customer with a warranty claim we never had packaging as a barrier and always found a solution.
Chadwick J.
Great packaging, great communication, great product.
Reply from HeatbitAug 7, 2025
Hi Chadwick, Thank you so much for your kind words! Happy to have you on board. Cheers!
APRIL B.
I'm an early adopter and they've operated with integrity and solid communication throughout the entire process. The rewards have been steady.
Reply from HeatbitAug 7, 2025
Hi April, We’re glad to have you with us from the very start. Clear and solid communication is super important to us, so it’s great to hear we’re on the right track. Thanks for being part of the journey! Enjoy your day!
