customer
Great customer service
Great customer service. Wheels are awesome. Smooth, true, fast.

Great
Based on 40 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The leader in carbon wheel technology. A family owned and USA-based company creating the best bike wheels. Adapting for each terrain, for each rider – is a process we don’t take lightly. From design to production, we address every aspect of bike wheel performance, from aerodynamics to weight and stability.Our expertise. Your advantage. Unlock next-level speed with HED wheels.
Hed Cycling Products (hedcycling.com) has 40 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 30 reviews with 5 stars · Clear filters
customer
Great customer service. Wheels are awesome. Smooth, true, fast.
Don M.
Third set of HED wheels, only brand I ride. (Road, TT)
lewis
HED wheels are the best and I've used mine with various updates for the past 15 years in all my triathlons. Aero and totally stable in any wind strength. And HED customer support has been so welcoming, helpful and completely informed on all their products, making purchasing and race day choices so much easier.
Salomon Monroy T.
Fast & reliable wheels
Reply from Hed Cycling ProductsJan 15, 2026
Hi Salomon, Thank you for the kind words. We are happy you are enjoying your HED wheels. Wishing you many fast & reliable miles ahead.
Patrick
Simple, solid, light and durable plus they look great
Reply from Hed Cycling ProductsJan 15, 2026
Hi Patrick, thank you for the kind review. We are happy you are enjoying your HED wheels. Wishing you many great rides ahead.
Michael
Easy transaction and fast shipping. Rims built up nice and easy and ride great!
Reply from Hed Cycling ProductsJan 15, 2026
Hi Michael, We appreciate you taking the time to leave a review. It is great to hear the ordering process was easy, shipping was quick, and the rims built up smoothly. Even better to know they are riding well. Thank you for choosing HED. Best regards, HED Cycling Team
Chris S.
From fast road at 33psi to fast gravel at sub 30psi. Incredible ride and speed!
Reply from Hed Cycling ProductsJan 15, 2026
Hi Chris, That is awesome to hear. Thank you for sharing your experience and for choosing HED. Enjoy the speed. Best regards, HED Cycling Team
Forrest W.
Great Durable wheel Sets!
Reply from Hed Cycling ProductsJan 15, 2026
Hi Forrest, Thanks for leaving a review. We are glad to hear your wheelset is delivering the durability you expected. Appreciate you choosing HED. Best regards, HED Cycling Team