Poor
Based on 361 reviews
Helen's Gems2.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Update — Since sharing my story on social media, I’ve unfortunately come across many copycats pretending to be my boutique. To make sure you’re shopping safely, please order only from my official website: https://helens-gems.com.If you’ve accidentally placed an order with a copycat, please reach out to us at [email protected], and we’ll do our best to assist you. You can also call us at (435) 264-9302, but please note that our lines have been very busy lately. Thank you so much for your support!
Helen's Gems (helens-gems.com) has 361 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
361 approved reviews, newest moderated first
Helen
I would give them even worse rating if I could. This is a scam company. They are promoting silver and gold items, once you order it, piece of cheap junk NOT silver as advertised, arrives from China. Not hand crafted in USA as promoted. Stay away!
Chantal
d'abord les bijoux sont magnifiques et il y a un choix de bijoux pouvant plaire à beaucoup de générations différentes, mais ce qu'il y a de bien c'est que en cas de problème l'équipe se met en quatre pour le résoudre. Ce qui m'est arrivé. Alors bravo et Merci car tout va bien et mes cadeaux ont fait des heureuses. Bonne continuation.
Mrs L.
Cheap plastic jewellery and if you send the items back you will never receive your refund. Total scam .AVOID !!!!
Janine H.
Unless this is a copycat, I could get something better at Dollar General. No "gems" involved. All but the ear wire is PLASTIC! This is a total scam. DO NOT BUY !!! Disappointed and angry.
Roamer
Cheap jewellery, fraudulent company.
Veronica P.
Don’t be fooled . The pics on internet looked much better than the real products . I have bought from this online jewelry company almost half a year ago. The prices looked good . It claimed to be handcrafted and was closing the business, and included a beautiful paragraph from the ‘Owner’ that impressed me. It gave those buy x get x free sale,… I bought all together 4 with $100 USD but they were worth no more than $15-$20. The jewelry I received was of very bad quality. Not worth the money. No way those could be hand crafted as every piece was like made out of a machine and came out of a mold. They were packed in a bag carelessly and shipped out of a San Francisco Bay Area city but were probably manufactured in Asia, made by cheap labor, very light weight and mostly made of plastics, not metal or stones as said in the ads. No one would ship items like that if they were handcrafted. The ads stopped for a while but I see it recently on social media eg IG . After almost half a year since I bought it’s still in business. The contact for this company is : ‘Get in touch with me using the form below, by email xxx or by phone at +1 (435) 264-9302’ I have seen exactly the same products on different sites under different names. One also claiming to be going out of business . No matter how cheap, it’s not worth the money . Don’t ever buy jewelry online .
Catherine L.
These recent reviews must be fabricated! You robbed me and many others with your long running story about closing your business. Your jewelry is not hand made and it’s cheap!!! None of the pieces look like your photos. Your lie about copycats is shameful. Old white lady selling junk. The authorities should shut you down! Grifters!!!!!!!!!!! It’s been 6 months since I purchased your junk. I called over a hundred times and emailed with little or no response - just computer generated responses. You’re despicable!
Nadir Boa S.
As joias são maravilhosas. Parecem ser de um material excelente e são lindíssimas! Amei.
