Helium 10Reviews of helium10.com

I am someone who only gives honest reviews. This software is overpriced garbage, and the service is a complete disaster. I subscribed for $199 per month, and this trash tool didn’t even work. The dashboard was buggy, and there was absolutely no help from customer service. It took them 32 days to get it working. After that, it finally worked. I then demanded a refund for the month it didn’t work, but they refused. For $200 per month, you only get keyword tracking and a P/L. This is really more than a joke. I can’t recommend this tool to anyone. There are much better and cheaper tools on the market.

elium 10 è un servizio che sconsiglio vivamente a chiunque stia cercando uno strumento affidabile per la gestione del proprio business su Amazon. Ho avuto un'esperienza estremamente negativa con il loro servizio di abbonamento, che mi ha lasciato profondamente insoddisfatto e frustrato. Dopo aver deciso di cancellare il mio abbonamento a Helium 10, ho scoperto con grande sorpresa che il mio account era stato riattivato automaticamente senza il mio consenso, e mi sono stati addebitati i costi del rinnovo. Questo è un comportamento inaccettabile per qualsiasi servizio che si rispetti. Il giorno successivo al rinnovo non autorizzato, ho contattato l'assistenza clienti per richiedere un rimborso. Mi aspettavo che un'azienda seria e professionale avrebbe risolto immediatamente il problema. Invece, mi è stato detto che non avrei ricevuto alcun rimborso. Trovo questo atteggiamento estremamente scorretto e poco trasparente. Dopo aver condiviso la mia esperienza, ho scoperto che non sono l'unico ad aver subito questo tipo di inganno. Sembra che Helium 10 adotti questa pratica con molti utenti per guadagnare il più possibile, senza alcun rispetto per i propri clienti. Se state considerando di iscrivervi a Helium 10, vi consiglio di pensarci due volte. La mancanza di trasparenza e l'assistenza clienti inefficace rendono questo servizio un rischio che non vale la pena correre. Cercate altrove strumenti che rispettino davvero i propri clienti e che non ricorrano a pratiche dubbie per aumentare i propri profitti.

they automatically turned on the subscription, took the money, did not return the money, scammers

This company deserves no stars due to their Terms & Conditions. They're not offering refunds even if you're a minute late to canceling an auto renewal on a subscription. They charged me a full year, that's $999. It's an expensive service. Please save yourself the trouble and just find another tool with better customer service.

ZERO STARS!!! SCAMMERS AND FRAUDSTERS! They won’t cancel a subscription and they will only freeze it. They will then start taking payments for services you did not request later down the line. I requested a refund immediately after they took payment and they will refuse a refund. They are scammers and frauds. BEWARE!

Be very careful with this company! First, their app is buggy. There are many other alternative services for Amazon sellers that you can use. This company is not as good as they are used to, and they have extremely misleading billing practice - It seems that their policy is to make it very difficult for you to cancel your subscription, and even when you manage to cancel it it is actually just a pause and they will go ahead and resume the subscription with without your knowledge, and refuse to refund you. Avoid!

Fraudulent activity Asked for a refund WITHIN 7 DAYS as per their website, and they refuse to refund. I will make it my life’s work to ensure they never make another single dollar from this type of activity if I have to.

They deactivate your account for a few weeks and then start charging you for subscriptions you never requested. Be very careful. They don't refund your money. They offer monthly plans but charge you for the whole year.