Helium 10Reviews of helium10.com

Super excited to work with Helium 10. Very useful software for Amazon Sellers of any levels. They also have lots of free trainings and tutorial. Highly recommend it to everyone in the e-commerce world

I’ve been using Helium10 for five years now and really like it. Specifically I use keyword tracker, magnet, and cerebro daily. The tools give so much valuable data into competitor asins and keyword niches so I can decide whether or not to pursue the niche and go into product development mode. I’ve also been a member of Helium10 elite for three years and really like it. The ability to develop close relationships with other high level sellers and meet them in person at the quarterly workshops is so valuable. I also really like getting individual access to Bradley Sutton and Kevin King at the weekly calls and am able to get any questions answered on a weekly basis.

Helium 10 Unethical Subscription Policy - STAY AWAY!!! TAKE YOUR CREDIT CARDS OUT OF THEIR SYSTEM!!! Their Data might be useful to Amazon sellers, but their Subscription Policy is really a SCAM. I have different teams, so I have subscribed to several Helium 10s. One of my Helium 10 accounts I canceled in November 2022 and asked the Helium 10 Agent in chat to remove all my bank info from this account as I could not remove it. But today I found a charge of more than $2000 for one year Diamond Plan for this account, and that I did not do. I contacted Helium 10 and they said they could not cancel. This was just within a day, really??? They even encouraged me to dispute the case with the bank. It looks like they are ready for this with their terms & conditions. This is really a SCAM. When I checked Google, so many people liked me. I will fight with them, work with my lawyer and report to The Federal Trade Commission. If you face the same issue, DO NOT LET IT GO. REPORT ON THIS & REPORT TO The Federal Trade Commission. STOP them from the unethical plans, too many people lost money because of THIS.

Ich nutze Helium10 seit ca. 2 Jahren und war mit den Tools sehr zufreiden. Ich nutzte speziell das Keyword- und Ranking Tracking sowie die Listingserstellung und Produktrecherche. Hat alles einwandfrei funktioniert und mir bei der Listingoptimierung geholfen. Für die Produktrecherche war Helium10 nur zweitrangig, da habe ich eher auf Jungle Scout und die Markenstatistiken von Amazon selbst vertraut (das geht natürlich nur, wenn man weiß, welche die Wunschnische sein soll). Da ich nicht mehr auf Amazon verkaufe, wollte ich meinen Helium10 Account kündigen, habe aber fälschlicherweise auf pausieren geklickt. 6 Monate später kam also die neue Jahresrechnung - immerhin über 900€. Nach nur einer Mail an den Kundensupport wurde mir der gesamte Betrag erstattet!!! Mega. Deswegen auch meine 5 Sterne Bewertung. Ja, Helium 10 ist nicht günstig, aber die Tools sind sehr hilfreich, v.a. bei vielen Produkten, und der Support ist super.

Arnaque J'ai pris la version stater a 39 dollars pour utiliser magnet et cerebro. la recherche se limite a une page de résultat; Impossibilité de voir toutes les pages suivantes Impossible de voir l'historique de recherche Impossible de filtrer 2 recherches max par mois. Autant dire ca ne m'a servi à rien.

Not a surprise at all after reading the other reviews, you are supposed to subscribe and paid a plan before even trying the tools. The only thing that Laila, the customer rep offered me was a 7-day money back guarantee in case the product is not what I expected. However, after seeing these reviews, am I supposed to just trust your (maybe inexistent) refund policy? It is amazing how with this premium price you are supposed to accept the "trust me bro, my product is what you need".

What a shocking company. They're customer service is non existent. They simply do not care about customers. They will not answers your responses by email to any issues, they don't care. I have waited 12 hours for a response from support on a new account I have just started and i don't have access to their tools they simply do not work. They were super quick in taking my money but they are super slow in resolving any problems you have using their service. I'm now going to wait a second day to try and get it all cancelled and no doubt there will be issues there as well. Don't believe the videos and the hype around them I did and I didn't read the reviews on here. if I had I wouldn't have signed up. Stay away there are much better tools out there and companies that will treat customers with respect, stay away I say.

I honestly hate helium 10. I've been using their service for 4 years. I quit my Amazon business and stopped paying for the their service. My partner accidentally resubscribed and I didn't realise. I didn't use the service at all for the month and I asked for a refund and they denied it. Honestly the shittest customer service. I've been with you guys for over 4 years and given you thousands of dollars and you can't be courteous and refund 1 simple accident. It was sent to their billing team who sent me a passive aggressive email with screenshots of the policies saying they don't do refunds when I clearly did not use any of the tools for that month. What a joke and a waste of money. Way to take advantage of the little guy.