Helium 10Reviews of helium10.com

Reply from Helium 10Jul 27, 2022

Hi Chris! Thanks so much for your time and for leaving us such a postive review! We're so glad you think so! Make sure you stay up-to-date on our social platforms for new tool releases and special announcements! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again and have a great rest of your day!

Reply from Helium 10Jul 27, 2022

Hi there! We appreciate you taking the time to leave us your honest review, thank you! Awesome to hear! We've created the free plan so users just like you can try our tools for free! If you have any questions regarding pricing, plan options or general questions feel free to e-mail us at [email protected] and our support team we'll be more than happy to help! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again and have a great rest of your day!

Reply from Helium 10Jul 27, 2022

Hi Monica! Thanks so much for taking the time to leave us a review! We appreciate it! Our brand evangelist team does a great job on providing the best training possible - they are informative, concise, and most importantly entertaining! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again and have a great rest of your day!

Reply from Helium 10Aug 15, 2022

Hi Barry! Thank you for taking the time to leave us your honest feedback, we greatly appreciate it and feedback like yours helps us make overall improvements! We're sorry for the inconvenience and any trouble we may have caused. We've currently updated our refund policy from 30-Days to 7-Days, however from the time you wrote the review we still were under the 30-Day refund policy. If you had requested or cancelled your Helium. 10 subscription during the 30-Day window, our team would have confirmed the cancellation and refunded your payment. I would love to still assist you even though it's been quite awhile, if you can provide me your account information I would be more than happy to further assist you! Please send over the information via email to [email protected]. Thank you Barry and I look forward to hearing from you soon! Have a great day!

Reply from Helium 10Jul 27, 2022

Hi Brittany! Firstly, we'd like to say a huge thank you for taking the time to leave us a review! At Helium 10, our goal is to provide the best possible training for not only our tools but on how to be a successful e-commerce seller! Make sure you check out all of our tools, you can learn more on how to use all of them through our Helium 10 Academy! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again and have a great rest of your day!

Reply from Helium 10Aug 8, 2022

Hi Shan! Thank you for taking the time to leave us a review! We appreciate your honest feedback. Firstly, we'd like to apologize for any inconvenience we may have caused. We'll make sure your feedback is heard to the support team to avoid future issues like yours! We hope that your transaction was able to through! Did you know that the 10 in Helium 10 stands for striving to provide 10/10 service? If there’s anything we can do to turn those 3 stars into 5, please feel free to e-mail us at [email protected]. Thank you Shan! Have a great day!

Reply from Helium 10Jul 27, 2022

Hi Manish! Thank you for taking the time to leave us a review, we appreciate it! Thanks so much for the kind words! We're so happy that you appreciate our training videos and are finding our tools useful. Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again and have a great rest of your day!

Reply from Helium 10Jul 27, 2022

Hi Thanh! Thanks so much for taking the time to leave us a review! Awesome to hear that! Don't be gone for too long now, we'll be waiting! Did you know that we have an exclusive Facebook Group for Helium 10 Members? This group is a community of forward-thinking Amazon sellers collaborating on all things related to selling on Amazon! If you haven't joined, I definitely recommend you check it out! → https://www.facebook.com/groups/Helium10Users/ Thank you again and have a great rest of your day!