Great
Based on 6,611 reviews
Hello Alpha4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your doctor's office is now online. From visits to prescriptions, get board-certified care from home.
Hello Alpha (helloalpha.com) has 6,611 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
6,611 approved reviews, newest moderated first
Tameka
I think the turn around time for response takes to long.
Reply from Hello AlphaMay 15, 2023
Hi Tameka, Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
customer
Precise questions to answer and very quick and educated responses. Everything I have been looking for!
Reply from Hello AlphaMay 16, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Lyssa C.
Fast and easy. Grateful this service is available.
Reply from Hello AlphaMay 16, 2023
Hi Lyssa, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Always quick to respond, thorough and efficient.
Reply from Hello AlphaMay 16, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Deedy
The service and care that I have received has been wonderful. I have gotten quick responses whenever I've needed to talk to a doctor or billing/membership issues. I haven't had to wait more than a day or two to get my prescriptions to the pharmacy. I have been very satisfied with Hello Alpha.
Reply from Hello AlphaMay 16, 2023
Hi Deedy, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
Easy to use. Fast response.
Reply from Hello AlphaMay 16, 2023
Hello! Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
Colleen
Only one time in almost a years time of using Hello Alpha on a monthly basis did I have to wait more than 24 hours for a response back. Any time I expressed any concerns they addressed my issues. Would highly recommend.
Reply from Hello AlphaMay 16, 2023
Hi Colleen, Thank you for sharing your experience! We appreciate the time you took to leave this review. We’re here to support you and make sure you get the care that’s right for you. Thanks for choosing Alpha!
customer
It's been nothing but a waste of money! Don't waste your time or money just go to a real doctor
Reply from Hello AlphaMay 15, 2023
Hello! Thank you for sharing your feedback. We take these concerns seriously, and we will share them with our team as we work to improve our service.
